Chief Operating Officer (COO) in Dubai, UAE
Skills
About This Role
Overview
A fast-growing company and one of the leaders in cleaning & home services in the UAE is looking for a COO who will work hand-in-hand with our CEO to manage day-to-day operations and drive long-term growth.
This role is ideal for someone who enjoys combining strategic thinking with hands-on operational execution in a scaling business.
You will oversee Operations, Finance, IT, B2B Sales, and Customer Service.
Depending on your background, some functions may initially be co-owned with the CEO or existing leadership team.
What you'll do
- Own day-to-day execution across core business functions through your leadership team
- Drive operational excellence, scalability, and service consistency
- Build and monitor performance systems (KPIs, dashboards, accountability loops)
- Own financial performance together with Finance (P&L, margins, unit economics)
- Translate strategy into execution plans across departments
- Develop a high-performance, accountable management layer
- Who you are
- We are looking for someone who builds systems, brings structure, and drives measurable business results in fast-moving environments.
- There is more than one path to this role — here are a few that could work:
- **Ops / growth background:** Experience as an Operations lead, Growth Officer, or similar role — as long as you have a strong command of financial metrics and data-driven decision-making.
- **Finance background:** 3–4 years in financial advisory or audit, followed by an in-house leadership role where you built or optimized business processes.
- In either case, you must have:
- Strong analytical skills — you work comfortably with numbers, KPIs, and complex datasets
- Solid financial literacy — you understand P&L, unit economics, and can hold teams accountable for financial results
- Leadership experience — you have owned a meaningful area of a business and driven results
- Experience managing cross-functional teams in a fast-growing or operationally intensive business (service, logistics, retail, etc.)
- Comfort operating in high-growth, partially unstructured environments
- Strong execution focus — you are hands-on, delivery-oriented, and not purely strategic
- Ability to bring structure and prioritization into operational complexity
- Practical, data-driven decision-making mindset
- Willingness to relocate to Dubai
- Availability for full-time, in-office work (remote is not an option)
- Fluency in English
- What we offer
- Work visa sponsorship & full compliance with UAE labor law
- Basic health insurance
- Competitive salary discussed individually based on your experience
- Real growth opportunities and genuine impact on the business
- Multicultural team from 10+ nationalities
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