Chief Operating Officer (COO)

Overview

Key Responsibilities

• Lead and oversee the overall operations of all school branches within the group
• Ensure operational efficiency, compliance, and consistency across academic and administrative functions
• Work closely with the CEO and senior leadership team to implement strategic initiatives and organizational goals
• Monitor and improve operational processes, policies, and systems
• Supervise and coordinate departments including Administration, HR, IT, Procurement, Facilities, Transportation, and School Operations
• Ensure compliance with ADEK regulations, policies, and educational standards
• Develop and implement performance metrics and operational KPIs
• Support school leaders in achieving operational and organizational excellence
• Manage budgets, resource allocation, and operational planning
• Lead large-scale projects, school expansions, technology initiatives, and process improvements
• Drive innovation, digital transformation, and operational modernization across the group
• Strengthen communication and collaboration between branches and headquarters
• Ensure high standards of health, safety, security, and risk management across all campuses

Additional Key Responsibilities

• Provide leadership, direction, and operational oversight to the HR, Procurement, Admissions, IT, Media, and Marketing departments across the group.
• Develop and implement strategic plans, departmental goals, and operational initiatives in collaboration with the senior management team to support organizational growth and excellence.
• Identify opportunities for process optimization, standardization, and automation across operational departments, implementing effective strategies to streamline workflows, improve productivity, and enhance overall organizational performance.
• Foster strong cross-departmental collaboration and communication to ensure seamless operations, efficient information sharing, and effective problem-solving while promoting a positive work culture and maintaining strong relationships with internal and external stakeholders.
• Allocate and manage resources, including budgets, personnel, and technology, to support the operational needs of each department, ensuring optimal utilization and adherence to the financial guidelines.