Change Manager & Training Lead (Temporary)

Role overview

Change, engagement, and communications

• Lead change management and develop change and communications strategies across digital initiatives.
• Map HQ and school stakeholders, build engagement plans, manage expectations and readiness, and support leadership alignment.
• Establish a school champion network.
• Create role-based communications, multi-wave messaging, awareness and reinforcement content, FAQs, and guidance.
• Support parent-facing communications for new platforms.

Training and learning content

• Design and deliver role-based training programmes, webinars, and in-person sessions across schools and HQ.
• Create quick reference guides, user manuals, instructional videos, embedded platform guidance, walkthroughs, and digital learning resources.
• Build LMS training content and learning pathways, and use a train-the-trainer model where required.

Adoption and programme coordination

• Define adoption success metrics, track usage and engagement, report progress, and deliver post-go-live reinforcement campaigns.
• Support schools through transition periods and coordinate change activities across concurrent programme workstreams.
• Maintain the change and training calendar, align rollout with academic cycles, and coordinate school training logistics.
• Work with product and IT teams on readiness and support go-live planning and hypercare.

Qualifications and experience

• Bachelor’s degree in Business, Education, Change Management, or a related field.
• At least 5 years’ experience in Change Management, Training, or Digital Transformation delivery.
• Experience delivering organisational change across multiple stakeholder groups and designing and delivering training programmes.
• Experience supporting system implementations or digital transformation.
• Education sector experience is preferred but not essential.

Knowledge and skills

• Strong change management methodology, training design, and facilitation expertise.
• Stakeholder engagement, communication, storytelling, organisation, and attention to detail.
• Experience with webinars, in-person training, training content, guides, digital platforms, and system rollouts.
• Ability to manage multiple initiatives, track and report adoption, influence stakeholders, and work independently and collaboratively.
• Excellent written and spoken English.
• Change Management certification such as Prosci, APMG, or equivalent is preferred; Training or Learning Design certification is desirable.

Benefits and employer information

• Aldar Education describes itself as a UAE education provider operating a group of owned and managed schools and academies.
• The employer advertises remuneration including medical cover, flights, housing, and free child school places, as well as professional development, coaching, and training.
• The employer states that appointment offers are subject to satisfactory references and police clearance.