Change Manager (Airline Domain)

Overview

Accountabilities

• Apply a structured methodology and lead change management activities to support employees and key stakeholders in adopting change across operational departments.
• Conduct change impact and readiness assessments by stakeholder group, evaluating results to develop implementation approaches and plans that meet the specific needs of different groups.
• Develop creative approaches to embed change across departments with diverse needs (e.g., large workforces, non-captive employees, and shift-based operations).
• Provide advice and recommendations to senior leaders on how to approach change for programmes specific to their areas.
• Develop and deliver communication plans for change programmes, aligning stakeholder communication needs with project milestones and developing associated messaging.
• Develop communication collateral such as SharePoint sites, FAQ libraries, etc.
• Identify change risks and define mitigation strategies to minimize impacts on go-live/program implementation.
• Undertake stakeholder analysis and execute stakeholder engagement strategies.
• Define change success metrics and use them to measure and monitor change progress.
• Coach project teams and business representatives in managing change.
• Develop change champion networks across Operations.

Education & Experience

• Bachelor’s degree.
• Minimum 7 years of experience delivering large-scale business transformation initiatives focused on stakeholder management and change enablement, preferably within an operations or aviation environment.
• Demonstrated experience in fostering a culture of change and strategic communications planning; airline experience is mandatory
• Extensive knowledge of change management theory, design, and execution.
• Interested candidates please do share your updated CV to [email protected] mentioning your Current CTC, expected CTC and notice period details.
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