Change Management Consultant

Change Management Consultant

Benefits

• We offer a competitive, people-first benefits package designed to support every aspect of your life:
• Medical, dental and vision coverage.
• 401(k) match and HSA/FSA options.
• Maternity and paternity leave and dependent care benefits.
• Tuition reimbursement and wellness reimbursement.
• Commuter benefits and access to Working Advantage, a discounted marketplace.
• Inclusion at Capco
• We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.
• Use of Artificial Intelligence in Talent Acquisition
• At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.
• AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Qualifications

• Bachelor’s degree in Business, Organizational Development, Human Resources, Psychology, Communications or a related field, together with Prosci Change Management Certification.
• 2–5 years of experience in change management, organizational effectiveness, business transformation, management consulting or a related discipline.
• Experience supporting enterprise-wide transformations or technology implementations, with practical knowledge of stakeholder engagement, change impact assessment, communications, training, readiness and adoption.
• Strong analytical, problem-solving, written, verbal, presentation and facilitation skills, with the ability to turn complex business challenges into actionable change strategies.
• Ability to build effective relationships across organizational levels, manage multiple priorities and deliver high-quality work in a client-facing environment, including client-site work and travel as required.
• Experience within a management consulting or professional services environment.
• Experience supporting ERP, CRM, cloud, AI, digital, operating model or workforce transformation initiatives.
• Experience working within Financial Services, Energy, Healthcare, Retail or Public Sector organizations.
• Knowledge of Agile delivery and project management methodologies and experience supporting complex cross-functional business and technology programs.
• Additional relevant certifications such as PMP, CCMP, Agile, Scrum or Lean Six Sigma.
• Why Join Capco
• Work on complex business and technology transformations with leading organizations.
• Collaborate in a flat, entrepreneurial consulting culture where different perspectives are valued.
• Build your consulting and change management capabilities through challenging client engagements.
• Work alongside experienced consultants and client leaders across multidisciplinary transformation teams.
• Make an impact by helping organizations successfully adopt and sustain meaningful change.

Preferred Qualifications

• Bonus Points For

Responsibilities

• Develop and execute change management strategies and plans for complex business and technology transformation initiatives, applying Prosci methodologies and the ADKAR model where appropriate.
• Conduct stakeholder, change impact and readiness assessments, translating findings into practical engagement and mitigation strategies.
• Develop targeted communications, training and enablement activities that build awareness, understanding, commitment and adoption across impacted stakeholder groups.
• Partner with client leaders, managers, project teams and subject matter experts to identify change risks, address resistance and strengthen leadership alignment.
• Facilitate workshops, interviews and working sessions, while defining and tracking change readiness, engagement, adoption and effectiveness measures.
• Bachelor’s degree in Business, Organizational Development, Human Resources, Psychology, Communications or a related field, together with Prosci Change Management Certification.
• 2–5 years of experience in change management, organizational effectiveness, business transformation, management consulting or a related discipline.
• Experience supporting enterprise-wide transformations or technology implementations, with practical knowledge of stakeholder engagement, change impact assessment, communications, training, readiness and adoption.
• Strong analytical, problem-solving, written, verbal, presentation and facilitation skills, with the ability to turn complex business challenges into actionable change strategies.
• Ability to build effective relationships across organizational levels, manage multiple priorities and deliver high-quality work in a client-facing environment, including client-site work and travel as required.
• Experience within a management consulting or professional services environment.
• Experience supporting ERP, CRM, cloud, AI, digital, operating model or workforce transformation initiatives.
• Experience working within Financial Services, Energy, Healthcare, Retail or Public Sector organizations.
• Knowledge of Agile delivery and project management methodologies and experience supporting complex cross-functional business and technology programs.
• Additional relevant certifications such as PMP, CCMP, Agile, Scrum or Lean Six Sigma.
• Work on complex business and technology transformations with leading organizations.
• Collaborate in a flat, entrepreneurial consulting culture where different perspectives are valued.
• Build your consulting and change management capabilities through challenging client engagements.
• Work alongside experienced consultants and client leaders across multidisciplinary transformation teams.
• Make an impact by helping organizations successfully adopt and sustain meaningful change.