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greenhouse

Bench/ Resource/ Workforce Manager

Capco
Bengaluru, IND
Manager · 12+ years experience
Onsite
Discovered 3 days ago
CommunicationExcelPower BITableau

Full Job Posting

Requirements:

  • Job Title: Workforce Management/ Resource Management/ Bench Manager
  • Location: Bangalore
  • Operations & Resourcing Manager
  • Experience: 12+ Years
  • Role Summary
  • Lead enterprise-wide workforce planning, resource management, and operational governance to ensure optimal deployment, utilization, and fulfillment of business demand. Partner with business, delivery, TA, HR, and finance leaders to drive capacity planning and operational efficiency.
  • Key Responsibilities Own workforce planning, demand forecasting, and capacity management across business portfolios. Drive resource allocation, utilization, bench optimization, and internal mobility to maximize productivity. Partner with business and delivery leaders to align hiring plans with growth and project demand. Govern resourcing operations through KPI tracking, reporting, and executive dashboards. Identify capacity risks, skill gaps, and hiring priorities, providing proactive recommendations. Lead process improvement and automation initiatives to enhance operational effectiveness and scalability.
  • Key Metrics Resource Utilization Demand Fulfilment Forecast Accuracy Bench Optimization Time-to-Staff Resource Cost Efficiency Stakeholder Satisfaction
  • Candidate Profile 12-15 years of experience in Operations, Workforce Planning, Resource Management, PMO, or Delivery Operations. Proven experience managing large-scale workforce planning in consulting, banking, technology, or GCC environments. Strong analytical, stakeholder management, and executive communication skills. Expertise in workforce analytics, capacity planning, and operational governance. Proficiency in Excel, Power BI, Tableau, or similar reporting tools.
  • If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
  • 12+ Years
  • Key Responsibilities
  • Own workforce planning, demand forecasting, and capacity management across business portfolios.
  • Drive resource allocation, utilization, bench optimization, and internal mobility to maximize productivity.
  • Partner with business and delivery leaders to align hiring plans with growth and project demand.
  • Govern resourcing operations through KPI tracking, reporting, and executive dashboards.
  • Identify capacity risks, skill gaps, and hiring priorities, providing proactive recommendations.
  • Lead process improvement and automation initiatives to enhance operational effectiveness and scalability.
  • Key Metrics
  • Resource Utilization
  • Demand Fulfilment
  • Forecast Accuracy
  • Bench Optimization
  • Time-to-Staff
  • Resource Cost Efficiency
  • Stakeholder Satisfaction
  • Candidate Profile
  • 12-15 years of experience in Operations, Workforce Planning, Resource Management, PMO, or Delivery Operations.
  • Proven experience managing large-scale workforce planning in consulting, banking, technology, or GCC environments.
  • Strong analytical, stakeholder management, and executive communication skills.
  • Expertise in workforce analytics, capacity planning, and operational governance.
  • Proficiency in Excel, Power BI, Tableau, or similar reporting tools.

Responsibilities

  • Own workforce planning, demand forecasting, and capacity management across business portfolios.
  • Drive resource allocation, utilization, bench optimization, and internal mobility to maximize productivity.
  • Partner with business and delivery leaders to align hiring plans with growth and project demand.
  • Govern resourcing operations through KPI tracking, reporting, and executive dashboards.
  • Identify capacity risks, skill gaps, and hiring priorities, providing proactive recommendations.
  • Lead process improvement and automation initiatives to enhance operational effectiveness and scalability.
  • Key Metrics
  • Resource Utilization
  • Demand Fulfilment
  • Forecast Accuracy
  • Bench Optimization
  • Time-to-Staff
  • Resource Cost Efficiency
  • Stakeholder Satisfaction
  • Candidate Profile
  • 12-15 years of experience in Operations, Workforce Planning, Resource Management, PMO, or Delivery Operations.
  • Proven experience managing large-scale workforce planning in consulting, banking, technology, or GCC environments.
  • Strong analytical, stakeholder management, and executive communication skills.
  • Expertise in workforce analytics, capacity planning, and operational governance.
  • Proficiency in Excel, Power BI, Tableau, or similar reporting tools.
  • If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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