Certified Medical Assistant

Working independently primarily via video conference, this individual is a Certified Medical Assistant and has administrative support in a healthcare office environment. This individual works as part of the interdisciplinary team and is supported by the Shared Services Manager. They will be responsible for administrative support of the clinical staff.

This is a critical role and we're looking to fill it as soon as possible.

What you’ll do

Answers calls and route all incoming correspondence to appropriate staff

Requests and obtains patient records

Corresponds with outside providers as requested

Plays an active role with the Interdisciplinary team, ensuring all care coordination activities/needs are communicated back to the team

Supports patients and team members with use of videoconference technology

Maintains up to date patient health records in the Electronic Medical Record system and Vynca data systems

Schedules HV/VC visits for the clinical team

Creates new patient packets

Assists with TARS/Authorizations and communication with pharmacies

Coordinates transportation for patient medical appointments with contracted transportation companies and payers

Assists in the smooth day to day running of the office

Monitors and requests the ordering of office supplies

The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks.

Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment.

Job Description Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein.

Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved.

Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire.

Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.