Senior Project Manager

Additional Information

Qualifications

• Experience with or strong working knowledge of value-based care and value-based payment program design and operations.

Preferred Qualifications

• Bachelor's degree in Business, Healthcare Administration, Operations, or a related field; advanced degree a plus, preferred.

Responsibilities

• Own end-to-end project management for new market entries, contract implementations or new lines of business, from kickoff through go-live and post-launch stabilization.
• Build the project management function and infrastructure for the organization — including governance models, intake processes, status reporting cadences, and playbooks.
• Translate signed contracts and new-market business cases into detailed implementation plans with clear milestones, dependencies, owners, and timelines.
• Lead cross-functional project teams spanning operations, account management, sales, analytics, marketing, compliance, product, IT, RCM and finance, holding workstream owners accountable without direct authority.
• Partner with and influence leaders at all levels of the organization, from front-line managers to the executive team, to align priorities and resolve roadblocks quickly.
• Design and implement value-based care program operations, coordinating readiness across teams.
• Identify risks and issues early, drive mitigation plans, and escalate proactively to leadership with clear options and recommendations.
• Apply Lean and process-improvement principles to continuously simplify and scale implementation processes as the company grows.
• Establish and track key implementation metrics (timeline adherence, milestone completion, launch readiness, post-launch performance) and report progress to executive leadership.
• Develop and maintain standard operating procedures and change-management plans to support each new market or contract launch.
• Ensure all implementation activities comply with applicable healthcare regulations and payer-specific requirements.
• Continuously improve the implementation playbook based on lessons learned, building institutional knowledge that makes each subsequent launch faster and lower-risk.
• Bachelor's degree in Business, Healthcare Administration, Operations, or a related field; advanced degree a plus, preferred.
• Minimum of 5-8 years of project management experience, including leading complex, value-based initiatives in a health-tech start-up environment.
• Demonstrated experience implementing new markets, new contracts, or new lines of business, ideally within a startup or high-growth environment.
• Experience with or strong working knowledge of value-based care and value-based payment program design and operations.
• Track record of building processes, structure, and tools from scratch rather than optimizing an existing, mature function.
• Exceptional cross-functional leadership and stakeholder management skills, with the ability to influence and align leaders at all levels of an organization.
• Strong executive presence and communication skills, including comfort presenting plans, risks, and results to senior leadership.
• Comfort operating with ambiguity and shifting priorities typical of an early-to-growth-stage healthcare company.
• PMP certification, required.
• Lean, Six Sigma, or other process-improvement certification or working knowledge, preferred.
• Knowledge of healthcare compliance requirements, including HIPAA and payer contracting standards, preferred.
• At this time we are only considering applicants in the following states:
• California, Georgia, Texas, Arizona, Colorado, Florida, Illinois, Nevada, North Carolina, Oregon, Utah and Washington.
• The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks.
• Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment.
• Job Description Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein.
• Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved.
• Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire.