CCR-Care Coordinator
Full Job Posting
Why Lifemark?
Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
Supportive and collaborative administrative team
Positive and comforting work environment
Opportunities for growth within a national company
Nationally recognized brand with a strong digital presence
Primary Responsibilities
- Deliver a professional front-desk experience by managing calls, greeting patients, and addressing inquiries
- Coordinate accurate patient intake and maintain up-to-date records throughout treatment
- Assist patients with completing documentation to ensure accuracy and completeness
- Schedule appointments and manage patient records efficiently
- Collect payments at time of service and submit insurance claims to third-party funders
- Perform data entry and billing in accordance with clinic procedures
- Manage incoming and outgoing communications, including mail, courier, and fax
- Provide administrative support to the Care Coordinator Manager and Clinic Director
The ideal candidate will have
High School Diploma or equivalent required; post-secondary education in Medical Office Administration or related field is an asset
Strong organizational and multitasking skills in a fast-paced environment
Excellent communication (verbal and written) and customer service skills
Proficient in computer systems, including Microsoft Office Suite; previous experience with EMR/Case Management systems considered an asset
Flexible, adaptable, and responsive to changing priorities
Ability to work both independently and collaboratively as part of a team
Previous experience in a physiotherapy or multidisciplinary healthcare clinic is considered a strong asset
Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.
Accommodation
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent @lifemark.ca
Visit and Apply today! Visit www.lifemark.ca/careers
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About Lifemark
National network of community rehabilitation and healthcare clinics.
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