CCC Dispatch Coordinator

Experience:

• · One year previous customer service/ call center experience
• · Excellent verbal, written, and interpersonal communication skills, as well as demonstrated effective telephone skills.
• · Accurately types a minimum of 40 wpm
• · Team player including working weekends and holidays as necessary to support operations.
• · Able to function is a high call volume setting
• · Ability to work on various assignments simultaneously
• · Strong interpersonal skills within all levels of the organization
• · Ability to navigate within automated systems and proficiency in Outlook, Word and Excel
• Education:
• Completion of high school or basic education equivalency required.
• Certification & Licensure:
• Reasonable Accommodation:
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.