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Coordinator Admissions

Field
San Antonio, USA
Full-time
Mid
Onsite
Discovered 2 days ago

Full Job Posting

QUALIFICATIONS

  • Two or more years related experience in medical terminology and/or in a call center environment
  • Ability to attain goals in a fast-paced, dynamic environment
  • Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external callers
  • Superior ability to effectively communicate at all levels of the customer interaction to include both verbally and in writing to provide a concierge level of service
  • Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages, and type minimum 45 wpm
  • Prior experience in working collaboratively with other functional leaders to drive action plans.
  • Must be highly organized and able to manage multiple responsibilities and work on various assignments simultaneously
  • Model positive behaviors that are focused on supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork.
  • Ability to communicate tactfully with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions
  • Ability to work weekends and holidays as necessary to support the operations of the Care Connection Center.
  • Ability to type at least 40 WPM
  • Bilingual in English/Spanish a plus
  • EDUCATION
  • Completion of high school or basic education equivalency required.
  • Medical or business office education or training desired
  • SPECIAL INSTRUCTIONS TO CANDIDATES
  • EOE/AA M/F/D/V

Preferred Qualifications

  • Bilingual in English/Spanish a plus
  • Medical or business office education or training desired

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