Casualty Claims Representative

We offer a merit-based work-from-home program based on job responsibilities.

After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Casualty Claims professional to join our team.

This job requires mastery of claims-handling skills and requires the person to:

• Investigate assigned casualty claims by collecting statements, physical evidence, and legal documentation.

• Analyze and interpret policy coverage and determine liability and damages.

• Negotiate claims settlements in accordance with company procedures and within authority limits.

• Communicate claim status to all relevant stakeholders, including insureds and agents.

• Maintain accurate documentation in company systems and adhere to regulatory and internal standards.

• Participate in training and education programs to enhance claim-handling skills.

• Travel as needed for onsite investigations or meetings.

• Maintain punctual attendance according to an assigned work schedule at a Company-approved work location.