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Cashier

Goodwill Industries of Houston
Sealy, USA
Part-time
No Prior Experience Required
Onsite
USD 14-14 hourly
Discovered 1 months ago

Full Job Posting

  • Provide excellent customer service always.
  • Greet each customer and assist with basic questions about store operations and merchandise.
  • Assist customers with finding desired items, as well as loading and unloading merchandise as needed.
  • Responsible for merchandising of all products by maximizing presentation and floor layout.
  • Place all hard and soft goods inventory from racks and carts to the sales floor in a timely manner.
  • Ensure store recovery is accomplished by maintaining merchandising standards.
  • Complete the 5-minute drill for the assigned area.
  • Retrieve shopping carts from the parking lot or surrounding areas.
  • Perform necessary housekeeping janitorial work for all sales floor areas including dressing rooms and bathrooms, keeping them free of dust, dirt, merchandise, trash, and clutter.
  • Assist with the security and safety of GWH Team Members and property.
  • Must report all work incidents and injuries immediately.
  • Operate electronic cash register, credit card devices, and/or electronic Point of Sales (POS) payment management system.
  • Remove hangers from cash wrap when needed and maintain an organized cash wrap area.
  • Must meet production standards and ensure that all products are consistently being rotated on the sales floor.
  • Notify Management of low or overstocked merchandise.
  • Performs other duties as assigned by Management.
  • Demonstrate professionalism and present a friendly, cooperative attitude.
  • Ability to multi-task, make quick decisions, adapt to change, and work in a team-oriented, fast-paced environment.
  • Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
  • Must be punctual and have dependable attendance and maintain an appropriate appearance.
  • Must conduct work in a safe manner; maintain good housekeeping standards, have all aisles and pathways to fire exists clear and free from clutter, and keep work areas neat and clean.
  • Adheres to local, state, and federal laws and regulations.
  • High school diploma or equivalent preferred.
  • Excellent customer service skills.
  • Able to perform basic math functions, including addition, subtraction, multiplication, and division.
  • Ability to communicate and interact well with a variety of personality types.
  • Retail sales experience is preferred.
  • Must have reliable transportation.
  • Budget Sales vs, Actual Sales

• Individual Average Transactions

  • Change Round-Up as a % of Transactions (>30% and higher than the previous year).
  • Work Integrity: Follows established procedures and processes donations timely with a sense of urgency.
  • Quality of Work: Attitude, sense of urgency, productivity, individual safety performance, etc.
  • Timely GWH LMS completion (training, etc.)
  • Safety Culture: zero (0) accidents or near misses
  • Attendance: Work schedule as assigned, notify leadership as needed, and no reoccurring issues.
  • Image: Personal image, keeps work area/location clean, safe, and organized with no donor creep.
  • Timely GWH LMS completion (training, etc.)
  • Customer Ambassador Program (CAP): Receiving surveys (getting customers to participate) and favorable feedback.

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