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Cashier

Goodwill Industries of Houston
Houston, USA
Full-time
No Prior Experience Required
Onsite
Discovered 1 months ago

Full Job Posting

  • Greet each customer and assist with basic questions about store operations, merchandise, and programs to create a positive shopping experience.
  • Operate electronic cash registers, credit card devices, and Point of Sale (POS) systems accurately while obtaining payment for customer purchases.
  • Inform customers about the Loyalty Rewards Program by clearly explaining its benefits and helping them enroll.
  • Promote and encourage customer participation in Change Round Up by explaining its purpose of supporting GWH’s mission and program services.
  • Move merchandise efficiently and in a timely manner from processing areas to the appropriate sales floor area.
  • Arrange new goods merchandise and queue items according to the planograms and store layouts to ensure consistent product flow and optimal customer access.
  • Maintain a full sales floor by keeping racks and shelves stocked, organized, visually appealing, and by rotating merchandise and removing older items, and ensuring the store is “Fresh, Full, and Friendly.”
  • Maintain store recovery standards by completing the 5-Minute Drill and ensuring cleanliness, organization, and consistent merchandising in assigned areas.
  • Keep the cash wrap area clean and well-organized, removing hangers as necessary to ensure smooth transaction flows.
  • Perform housekeeping duties across assigned sales floor areas and restrooms, ensuring spaces remain clean, safe, and free of clutter.
  • Assist in maintaining the safety and security of GWH associates, customers, and company property.
  • Perform necessary janitorial work.
  • Must report all work incidents and injuries immediately.
  • Performs other duties as assigned by management.
  • Demonstrate professionalism, good judgment, and present a friendly, cooperative attitude.
  • Ability to multitask, make quick decisions, adapt to change, and collaborate effectively in a fast-paced, team-oriented environment.
  • Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
  • Must be punctual, dependable, and maintain a professional appearance.
  • Maintain a high level of confidentiality.
  • Must perform work safely; maintain good housekeeping standards, and ensure all aisles and pathways to fire exits are clear and free of clutter.
  • Adheres to local, state, and federal laws and regulations.
  • A high school diploma or equivalent preferred.
  • Ability to perform basic math functions (i.e., addition, subtraction, multiplication, and division).
  • Ability to communicate effectively and interact well with individuals with diverse personalities and communication styles.
  • Excellent customer service skills.
  • Retail sales experience is preferred.
  • Must have reliable transportation.
  • Change Round-Up as a % of Transactions (>40% and higher)
  • Loyalty Program
  • Work Integrity: Follows established procedures and processes donations timely with a sense of urgency
  • Quality of Work: Attitude, sense of urgency, productivity, individual safety performance, etc.
  • Safety Culture
  • Attendance: Work schedule as assigned, notify leadership as needed, and no recurring issues
  • Image: Personal image, keeps work area/location clean, safe, and organized with no donor creep
  • Equipment Management
  • Production Management
  • Timely GWH LMS completion (training, etc.)
  • Ability to stand, twist, bend, squat, reach, kneel, push, and pull.
  • Ability to lift up to 40 lbs. and, occasionally, lift/move items up to 100 lbs. (e.g., large bags of donations, televisions, furniture, etc.)
  • Must be able to stand for extended periods of time.
  • Moderate indoor noise with periodic exposure to outside temperatures.

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