Cashier
Skills
About This Role
Responsibilities
- Greets customers including answering phones and directing customer inquiries to appropriate party.
- Answers routine billing questions/issues from customers
- Assists in the opening and closing of the store which includes and but not limited to cash handling and deposits.
- Completes, processes, and maintains applicable paperwork and records.
- Manage the daily till (Cash/Deposit) and till procedures.
- Handle goods and deliver them to the clients.
- Optimize greeting (Greetings/Department at the end of the sales transaction)
- Effectively train and direct the activities of cashiers assigned to the front end and set the standard for customer service.
- Accurately perform opening and/or closing functions and maintain cash office files and reports.
- Provide on-the-job training to the junior cashiers.
- Accepts cash, cheques, wire transfers or credit cards for payment and completes cheque and credit card transactions according to established procedures and guidelines.
- Ensure register/counter areas are neat and stocked with necessary supplies.
- Identify prices of goods using memory or a scanner
- Enter transactions in the cash register and provide customers with the total bill.
- Sort and count currency and coins
- Issue receipts and change to customers.
- Count money at the end and beginning of each shift.
- Process credit card and check payments
- Perform the duties of customer service representative when required.
- Assist in stocking shelves, rotating merchandise, and marking prices.
- Open and close tills
- Measures of success
- Accuracy
- Processing transactions within the targeted timeframes to ensure smooth checkout flow
- Positive feedback from clients
- Effective collaboration with the sales team, enhancing overall operational success
Experience
- Prior experience in a cashier or similar role, preferably in luxury retail
- Strong numerical and data entry skills with attention to detail
- Excellent interpersonal and communication skills
- Ability to handle high-pressure situations with professionalism
- A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide.
- Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.
- The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources.
- Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
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