Case Processing Officer

About This Role

Job Description

We are seeking an experienced and detail-oriented Case Processing Officer to join our team. The Case Processing Officer will be responsible for handling complete client files from documentation to submission, ensuring accuracy, compliance, and timely processing for Europe visit visas, work permits, and immigration programs for Canada, Australia, and New Zealand.

Key Responsibilities

• Review and assess client profiles for eligibility.
• Handle complete documentation for Europe Visit Visa applications,Europe Work Permit files, Canada PR & other immigration programs, Australia & New Zealand immigration programs
• Prepare, verify, and organize application files before submission.
• Ensure all cases meet embassy and immigration requirements.
• Coordinate with clients for missing documents and clarifications.
• Maintain updated records in CRM and internal systems.
• Provide regular case status updates to clients and management.
• Work closely with the sales team for smooth file transitions.
• Ensure strict compliance with company SOPs and immigration regulations.

Requirements

• Minimum 1–3 years experience in immigration/visa processing.
• Strong knowledge of Europe visit visas and work permits.
• Experience handling Canada, Australia, or New Zealand files is preferred.
• Excellent documentation and file management skills.
• Strong English communication skills (additional languages are a plus).
• Ability to manage multiple cases under pressure.
• Detail-oriented and deadline-driven.
• Proficient in MS Office and CRM systems.

What We Offer

• Competitive Salary Package
• Performance-Based Incentives
• Career Growth Opportunities
• Professional & Target-Driven Environment

Interested candidates can send their CV to hr@avmigrationco.com.

Job Types: Full-time, Permanent

Pay: AED3,500.00 - AED5,000.00 per month

Application Question(s):

• What languages do you speak?

Experience:

• Case Processing: 1 year (Preferred)

Work Location: In person