Case Manager - Helena, MT
Full Job Posting
Description & Requirements
- Essential Duties and Responsibilities
- - Promote working relationships with customers and monitor engagement and progress.
- - Liason with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility.
- - Exhibit considerable programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services.
- - Assist customers to acquire services that facilitate program goals (e.g., educational and/or vocational training, medical, child care, transportation, substance abuse/mental health, child support establishment, legal, and other related needs).
- - Maintain accurate and timely case notes on all customer contacts and document activities.
- - Share information about outreach and engagement efforts with project staff.
- - Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider.
About Maximus
Government services and health administration partner for public programs.
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