Case Manager-27532501

Minimum Qualifications

• Education: One of the following:
• Bachelor’s degree in a human services field
• Associate’s degree in a human services field and two years of full‑time direct service experience
• High school diploma/GED and four years of full‑time human services experience
• Experience: Experience providing direct services to individuals with mental health needs, including counseling, case management, crisis intervention, and service coordination.
• Certifications/Licenses:
• No specific license required.
• Must be able to travel within the community; a valid driver’s license may be preferred depending on assignment.
• Work Eligibility: Must be authorized to work in the U.S.
• Work Location Requirement: Onsite / Community‑based field work (regular travel to consumer residences).

Compensation

• Salary: $26.5225 an hour

What we Offer

• We provide competitive benefits, including:
• Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans, 403(b) Retirement Savings Plan with employer match
• Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays
• Employee Wellness Programs: Employee Assistance Program and mental health resources
• Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks
• Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits.

About the Role

Primary Responsibilities

• Conduct home visits to provide supportive counseling and independent living assistance.
• Help consumers modify behaviors, build insight, and develop coping skills.
• Assess needs, gather medical/psychosocial information, and develop individualized service plans.
• Maintain accurate case records, documentation, assessments, and quarterly reviews.
• Provide 1:1 and group counseling using cognitive‑behavioral and skills‑training techniques.
• Coordinate services with care managers, ICL staff, and external providers.
• Assist consumers in accessing community resources, benefits, and vocational opportunities.
• Perform crisis assessment and intervention; refer to appropriate services.
• Accompany consumers to medical, social service, and government appointments.
• Report incidents and complete incident documentation per policy.
• Conduct safety and cleanliness inspections of consumer residences.
• Plan and facilitate recreational or social activities.
• Participate in meetings, supervision, and required training.
• Advocate for consumer needs within ICL and with external providers.
• Support discharge planning and goal achievement.
• Perform other related duties as assigned.