Case Manager-04532507

Minimum Qualifications

• Education: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience, or associate's degree plus 3 years above experience.
• Certifications/Licenses: Not specified
• Work Eligibility: Must be authorized to work in the U.S.
• Work Location Requirement: Onsite/community-based (regular travel to client residences required)

Compensation

• Salary / Pay Rate
• Fixed Rate: $26.52 per hour

What We Offer

• Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans
• 403(b) Retirement Savings Plan with employer match
• Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays
• Employee Wellness Programs: Employee Assistance Program and mental health resources
• Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks
• Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits

About the Role

Primary Responsibilities

• Travel to/visit consumers’ residences to provide supportive services on a schedule established by the program; counsel consumers individually or in groups to meet service needs and goals
• Assist consumers in modifying attitudes and patterns of behavior by increasing understanding of self and others
• Secure and evaluate information related to medical, psychological, and social factors; complete and maintain assessments, service plans, treatment records, and documentation (including quarterly reviews)
• Maintain accurate, up-to-date case records and measurable service plans in compliance with regulatory standards and culturally responsive practices
• Provide supportive counseling (individual and group) and utilize evidence-based approaches such as cognitive-behavioral techniques
• Obtain, develop, and communicate resource information and connect consumers to appropriate community supports
• Facilitate individualized services aligned with recovery and discharge planning goals
• Educate consumers on available services, recreational activities, and daily living skills, including socialization and conflict resolution
• Perform crisis assessments and provide verbal and non-verbal crisis intervention as needed
• Refer consumers to appropriate community providers and accompany them to appointments
• Participate in on-call responsibilities, if assigned
• Report serious incidents immediately; complete incident documentation and follow agency policies
• Plan and coordinate social and recreational activities
• Conduct regular inspections of consumer residences to ensure safety and cleanliness
• Maintain staff communication logs and documentation
• Execute emergency response protocols and provide first aid/CPR if necessary
• Attend meetings, supervision, and trainings
• Advocate on behalf of consumers internally and externally
• Assist consumers in accessing vocational training, employment, and education opportunities
• Perform other job-related duties as assigned