Care Partner

This is a Permanent Full-Time opportunity offering flexibility and a great work-life balance.

Flexible work hours: 8:30am – 4:30pm or 9:00am – 5:00pm, Monday to Friday

Attractive remuneration of $45.56 per hour plus superannuation

Hybrid work model with 2 days working from home and 3 days in the Birtinya office

Supporting SAH customers across the Sunshine Coast community

Build trusted relationships with customers and support them to achieve their goals at home

Conduct onboarding assessments, develop holistic health plans, and coordinate multidisciplinary services

Collaborate with clinical teams, families, and external providers to deliver safe, person-centred care and optimal outcomes

Support customers through care transitions, including hospital discharge or changes in health needs, and follow up with offboarding where needed

Maintain accurate records in enterprise systems, participate in audits, and contribute to quality and continuous improvement initiatives

Identify opportunities for additional services and support to enhance customer outcomes and contribute to service growth

Promote safety, quality, compliance, and a culture of continuous improvement across all activities

Experience in community or aged care and knowledge of SAH would be advantageous but not essential

Strong customer focus, with the ability to build trusted relationships and handle sensitive conversations with empathy

Excellent verbal and written communication skills & tech savvy with Microsoft Suite and CRM systems

Knowledge of funding streams, quality standards, audits, and experience supporting care transitions such as discharge planning

Strong decision-making, problem-solving, time management, and adaptability in a fast-paced environment

Collaborative mindset, able to work effectively in a team-based, matrix environment, liaising with families, clinicians, and external providers

Relevant qualifications (Certificate IV or Diploma in Community or Aged Care desirable)

Additional Leave benefits including Community, Wellbeing & Deep Listening Leave

Flexible Work Options -Virtual hybrid role 2 days WFH & 3 days in branch

Career development with full access to LinkedIn Learning & internal opportunities

Staff discounts across our insurance products as well as our travel and retail partners

Fitness Passport - discounted access to 1,500+ gyms & facilities

Novated Car Leasing option

14 weeks paid Parental Leave

Click APPLY to send your application to us today.

Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click https://www.australianunity.com.au/about-us/reconciliation-action-plan