Captain - Food & Beverage
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Key skills for this role
About the Role
Marriott International seeks a Food & Beverage Captain to oversee banquet and restaurant service at The Ritz-Carlton in Riyadh. The role involves coordinating with chefs, ensuring event readiness, and delivering exceptional guest experiences.
Key Skills for This Role
Responsibilities
- Communicate service needs to chefs and stewards throughout functions
- Total charges for group functions and prepare checks for payment
- Ensure banquet rooms, restaurants, and coffee breaks are ready for service
- Inspect cleanliness and presentation of china, glass, and silver
- Check in with guests to ensure satisfaction
- Set tables according to event type and service standards
- Communicate dietary needs and special requests to kitchen
- Maintain cleanliness of work areas throughout the day
Requirements
- High school diploma or G.E.D. equivalent
- At least 2 years of related work experience
- At least 1 year of supervisory experience
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 25 pounds
Full Job Posting
Position Summary
- Communicate service needs to chefs and stewards throughout functions.
- Total charges for group functions and prepare checks for payment.
- Ensure banquet rooms, restaurants, and coffee breaks are ready for service.
- Ensure proper centerpieces are displayed on every table.
- Inspect cleanliness and presentation of all china, glass, and silver prior to use.
- Check in with guests to ensure satisfaction.
- Set tables according to type of event and service standards.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Maintain cleanliness of work areas throughout the day.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None.
Company Policies
- Follow all company and safety and security policies and procedures.
- Report accidents, injuries, and unsafe work conditions to manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information and protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Speak with others using clear and professional language.
- Answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others.
- Support team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Physical Requirements
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Stand, sit, or walk for an extended period of time.
About The Ritz Carlton
- At more than 100 award winning properties worldwide, The Ritz Carlton Ladies and Gentlemen create exceptional experiences.
- The Gold Standards are the foundation of The Ritz Carlton and guide daily excellence.
- Joining The Ritz Carlton means joining a portfolio of brands with Marriott International.
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