Capability Development Supervisor

Overview

Key Responsibilities

• Support the rollout and ongoing application of the Competency Management Framework organisation-wide. Ensure alignment with functional requirements and provide guidance to stakeholders on framework interpretation and application.
• Develop and document job-specific technical competency models in collaboration with functional teams. Review and update models as roles or business needs evolve. Maintain standardised proficiency level definitions and a centralised repository of approved competency models.
• Plan, coordinate, and monitor the technical competency assessment cycle. Ensure assessments comply with approved methodologies and timelines. Act as assessor and/or moderator; guide and support departmental assessors to ensure quality and objectivity of outcomes.
• Analyse assessment results to identify gaps, strengths, and development priorities. Prepare competency reports for functional leaders; track trends and progress to inform capability planning. Ensure data accuracy and integrity across all competency records.
• Translate competency gaps into actionable L&D recommendations. Provide structured inputs to functional learning plans and support prioritisation of technical training interventions based on assessment outcomes.
• Serve as the primary reference point for technical competency queries. Support functions in interpreting results and requirements. Promote best practices in competency assessment and capability development across the organisation.