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Campaign Platform Lead

Dentsu
Bengaluru, IND
Full-time
Lead · 6+ years experience
Onsite
Discovered 1 weeks ago
html-cssjavajavascriptphppostgresqlsalesforce

Full Job Posting

Location:

  • DGS India - Bengaluru - Manyata N1 Block
  • Brand:
  • Merkle
  • Time Type:
  • Full time
  • Contract Type:
  • Permanent

Qualifications

  • 6+ Years
  • Job Description
  • Strong hands-on experience with Marketing Cloud.
  • Knowledge of MC Connect (to CRM, DC, MCI, etc)
  • Configure custom build advanced MC web forms (including utm settings, dynamic content, CRM lookup, CRM updates, etc)
  • Advanced knowledge of AMPscript
  • Understanding of and ability to write SSJS, JavaScript
  • Practical knowledge of HTML, CSS, JavaScript
  • Build & configure automations for data processing and data import, including data lookup and updates to CRM
  • Build & configure customer Journeys
  • Manage requests for complex journey optimizations
  • Build and test advanced features included in customer journeys, web forms, data integrations
  • Code review and testing (both SIT and UAT)
  • Soft Skills
  • Engage with client to derive requirements and consult client on best practices
  • Inspire and train client on the digital transformation and capabilities of the Salesforce CRM/Marketing Cloud/Data Cloud eco-system.
  • Cooperate with client marketing managers on daily bases to support adoption
  • Provides constant consultations and trainings for campaign managers.
  • Cross platform skills
  • Overview of CRM data and understanding of Salesforce CRM platform in general to guide client
  • Understanding of Lead Management, Consent Management and Customer 360-view incl. data points for personalization (segmentation, grading, classification, profiling etc.).
  • Segment creation in Data Cloud
  • Works under guidance of Campaign Platform Architect to install and configure Marketing Automation Platfor
  • Reviews SQL/SAS code to understand requirements and develop marketing campaigns in SQL or marketing tools
  • Interfaces directly with internal teams to address and manage client requests
  • Responds to internal requests for support assistance on deployed campaign platforms within our production organisation
  • Understands, customises and optimises the entire campaign management process to include new campaign requirements, development test, production execution and quality control
  • Completes campaign activities individually during initial stage of development prior to the full deployment of the solution to production
  • Must have skills
  • SFMC expertise: more than 5 years of experience in leading SFMC implementations.
  • Understanding of how SFMC integrates with other platforms e.g., SFDC, Salesforce CRM, CRM, others.
  • Expertise and Experience in SQL (Oracle / SQL Server / PostgreSQL)
  • API Integrations – SOAP, REST
  • Strong Communication Skills
  • Problem Solving and Result Orientation
  • Excellent in Ampscript HTML, CSS
  • Good to have skills
  • Presales, RFPs, Experience in solutioning and winning deals on SFMC or similar platforms
  • Programming experience (Javascript / Java / VB / C# / PHP)
  • Education Qulification
  • Bachelor's degree or higher in Engineering
  • Certification If Any
  • Salesforce Marketing Cloud Certifications
  • Shift timing
  • Work in client specific time zones IST/GMT/EST / ANZ Time zone
  • DGS India - Bengaluru - Manyata N1 Block
  • Merkle
  • Full time
  • Permanent

Preferred Qualifications

  • Experience on other SF platform like SFDC, SF Personalization, architecting, design is preferred
  • Multi Solution Architect (Nice to Have)

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