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Call Center Representative

DCS Cleaning ServicesDubai, UAE1 months agoEntry
AED 2,500 - 3,000/dayEntryfulltime

Skills

CRMExcelVAT

About This Role

Job Summary

We are seeking a motivated and target-driven **Call Center Representative** with experience in **cleaning, technical services, or facility management**.

The candidate will make outbound calls, generate leads, promote our services, and achieve sales targets while providing excellent customer service.

Key Responsibilities

  • Make outbound calls to prospective and existing clients
  • Explain services, pricing, and benefits clearly
  • Understand client requirements and recommend appropriate solutions
  • Achieve daily, weekly, and monthly sales targets
  • Maintain accurate records of calls, leads, and follow-ups in CRM
  • Handle client objections professionally and close sales
  • Coordinate with the operations team for service delivery
  • Provide prompt responses to client inquiries and complaints

Requirements

  • Minimum **1 year of experience** in **outbound calling / BPO / tele sales**
  • Experience or working knowledge of **cleaning services, technical services, or facility management**
  • **Good command of English** (spoken and written)
  • Strong communication and persuasion skills
  • Target-driven with the ability to work under pressure
  • Basic computer skills (CRM, Excel, email)

Salary & Benefits

  • **AED 2,500 – 3,000 per month** + incentives based on performance
  • Opportunity to grow within the company
  • Professional working environment

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

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