Call Center Representative
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Key skills for this role
About the Role
We are looking for a professional and customer-focused Call Center Executive who is a native Arabic speaker to join our team. The ideal candidate will have experience in the medical field and a strong ability to handle patient interactions with care and efficiency.
Key Skills for This Role
Full Job Posting
Job Description
We are looking for a professional and customer-focused Call Center Executive who is a native Arabic speaker to join our team.
The ideal candidate will have experience in the medical field and a strong ability to handle patient interactions with care and efficiency.
Key Responsibilities
Handle inbound and outbound calls in Arabic professionally
Assist patients with inquiries, appointments, and medical information
Maintain accurate records of customer interactions
Provide high-quality customer service and resolve issues promptly
Coordinate with internal medical teams when required
Native Arabic Speaker (Mandatory)
Minimum 2 years of experience in a call center within the medical/healthcare field
Strong communication and interpersonal skills
Ability to handle sensitive information with confidentiality
Basic computer knowledge.
Preferred Qualifications
Experience in hospitals, clinics, or healthcare
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