Call Center Agent – Arabic Speaking
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About the Role
We are looking for a Call Center Agent—Arabic Speaking with experience working in a dental or medical facility, willing to work in Shakbout City, Abu Dhabi (transportation provided).
Key Skills for This Role
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Overview
- We are looking for **a Call Center Agent—Arabic Speaking with experience working in a dental or medical facility** , willing to work in Shakbout City, Abu Dhabi **(transportation provided).**
- Answer incoming patient calls professionally and efficiently.
- Schedule, reschedule, and confirm patient appointments.
- Conduct appointment reminder calls to reduce no-shows.
- Provide information about clinic services, doctor availability, and operating hours.
- Escalate patient complaints or concerns to supervisors when necessary.
- Good telephone handling skills
- Has own visa
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