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Call Center Agent - Arabic Speaker

IBT: No. 1 BPO Company in Middle East
Dubai, UAE
fulltime
Entry
4 days ago
Customer Service ExcellenceCommunication SkillsActive ListeningProblem SolvingComplaint ResolutionCRM Software (e.g.
Free

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Key skills for this role

Customer Service ExcellenceCommunication SkillsActive Listening
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Overview

  • Candidates should have strong spoken & written communication skills in both Arabic & English
  • Ability to handle calls, chats and emails in a professional manner.
  • Follow up on open cases and see them to closures.
  • Escalate necessary cases to respective teams as and when needed.
  • Willingness to work in shifts as this will be 24 * 7 operations.
  • Minimum 1 year call center experience needed. People from Real Estate & Facilities Management experience will be preferred.
  • Candidates who are available to start immediately will be considered.
  • Permanent Job location - Dubai, UAE.
  • Salary - 3500 AED Per Month.

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