Call Center Agent

Job Overview

Responsibilities

• Answer incoming enquiry calls from clients and potential customers.
• Respond to client enquiries professionally and courteously.
• Understand clients' requirements and provide relevant information.
• Guide clients through the enquiry process over the phone.
• Provide accurate information regarding property listings, availability, and basic details.
• Transfer or coordinate enquiries with the concerned team when required.
• Maintain a professional and friendly attitude while communicating with clients.
• Record and update the enquiry details accurately.
• Attend calls promptly and ensure a positive client experience.
• Follow company procedures and maintain proper records of client enquiries.

Requirements

• Fluent in Arabic or English.
• Own Visa Preferred but not mandatory.
• Excellent communication and listening skills.
• Comfortable and confident attending to phone calls.
• Customer-service-oriented and professional in communication.
• Basic computer knowledge and ability to use CRM/software systems.
• Freshers are welcome to apply.
• Previous call centers, customer service, or real estate experience is an advantage but not mandatory.

What We Offer

• Full-time, office-based position.
• Employment Visa (if applicable).
• Opportunity for freshers to start their career in a leading company.
• A professional and supportive working environment.
• Opportunity to develop communication and customer service skills.

Compensation & Benefits

• Salary: Competitive salary based on experience and qualifications (To be discussed during the interview process).
• Additional Benefits: To be discussed during the interview process.
• Pay: AED3,000.00 - AED5,000.00 per month.

Work Location

• Location: Abu Dhabi, United Arab Emirates.
• Job Type: Full-Time | Office-Based.
• Work Location: In person.

How to Apply

• Interested candidates who meet the above requirements are invited to submit their updated CV along with relevant documents of their experience to: [email protected].