Cafe Team Member

SALARY

• £12.94 per hour plus tronc (Weekly Pay)
• HOURS: Full time 32 hours, including weekends

YOUR ROLE

• Deliver exceptional, attentive service to every guest, ensuring a welcoming and memorable café experience.
• Serve breakfast, lunch, dinner, and drinks with care, maintaining consistency and quality at all times.
• Take orders, prepare drinks, and support food service in line with Daylesford standards and procedures.
• Maintain a clean, organised, and inviting café environment, including dining areas, counters, and service stations.
• Work closely with your team to ensure smooth service, clear communication, and seamless coordination during busy periods.
• Follow all health, safety, and food hygiene standards to maintain the highest quality and safety.
• Learn and uphold Daylesford’s service standards, values, and attention to detail through ongoing training and development.
• Support seasonal menu changes, promotions, and special events, helping to create a unique and engaging customer experience

ABOUT YOU

PERKS & BENEFITS

• Discounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one, including:
• Purchase your lunch at any of our Farm shops (food to go or retail) and receive 50% off, up to the value of £20.
• Shop all other products at our Farm shops and retail stores including clothing, home, garden, food and drink at 30% off, in store and online.
• Visit any of our Daylesford Restaurants and receive 30% off, or any of our Pubs and received 10% off, for yourself and up to five guests.
• Book any of our wellness classes, treatments , services or courses at
• the Daylesford cookery school with 30% off for all employees.
• Receive 60% off all Bamford skincare and 30% off apparel in-store and online. Enjoy 40% off all bath, body & home fragrance products from both Daylesford Organic & Bamford, in store and online.
• Mental Health Support : 24-hour access to our Employee Assistance Programme through Help@Hand
• Padel Discount: (Cotswolds)
• Nationwide Gym Discounts: Various nationwide gym discounts available through Help@Hand such as PureGym and The Gym Group
• Local Gym Discounts (Cotswolds Area)
• Wellbeing modules: to provide practical support and advice for your wellbeing
• Electric Car Scheme: (subject to criteria, following probation)
• Volunteering Days : One paid day per year to volunteer with a charity of your choice
• Private Medical: Subsidised private medical insurance through Bupa
• Pension Scheme: Pay up to 9 percent of your salary into your pension each month with a 4.5 percent contribution from us
• Life Assurance : Cover equivalent to one year of your annual salary
• Enhanced Family Leave Pay (T&C’s apply)
• Enhanced Company Sick Pay (T&C’s apply)
• Enhanced Holiday Pay (up to 33 days per annum including Bank Holidays, Pro-Rata)
• Refer a Friend Scheme -Earn up to £750 when you refer a friend to work with us (T&C’s apply)
• Flu Jabs (optional, available twice per annum)

Requirements

• A passion for delivering exceptional customer service and creating memorable guest experiences.
• Friendly, approachable, and professional attitude with strong communication skills.
• Ability to work effectively as part of a team in a fast-paced environment.
• Organised and attentive to detail, with a focus on maintaining high standards of cleanliness and presentation.
• Willingness to learn and follow Daylesford service standards and café procedures.
• Previous experience in a café, hospitality, or customer-facing role is desirable but not essential — full training will be provided.
• A genuine interest in organic produce, sustainability, and the Daylesford ethos.