[CA DC FACTOR-AB] Production Supervisor

Location and schedule

• The role is based at Unit 110, 4951–110 Avenue SE, Calgary, Alberta, at the Factor Chinook Distribution Center.
• The shift is Tuesday through Saturday, 7:00 a.m. to 3:30 p.m.
• The production facility may expose employees to common food allergens, including peanuts, tree nuts, and milk.

Role overview

Responsibilities

• Prepare weekly staging and production documents and ensure kitchen and plating plans are executed; communicate and track issues.
• Drive production plan attainment, plating adherence, staging pick accuracy, customer experience, and on-time shipment.
• Develop production cost techniques with the Plating and Staging team.
• Monitor plans, start and dismissal times, and daily activities.
• Maintain Good Manufacturing Procedures, housekeeping, and a safe work environment.
• Use designated technology for shipped-product quality, accuracy, and efficient customer service.
• Review customer error calls, monitor quality, accuracy, and pick metrics, and identify trends for improvement.
• Conduct daily 5S, process, and facility-readiness checks.
• Follow occupational health and safety regulations, use protective equipment, and report hazards.

Qualifications

• Bachelor's degree or related management work experience.
• 2–3 years managing production in Food & Beverage; fulfillment or distribution center experience is preferred.
• Quantitative and analytical experience with proficiency in MS Excel and G-Suite Apps.
• Able to provide guidance and direction to production lines.
• Creative, efficient problem-solver with strong time management and process prioritization.
• Proactive, ambitious, assertive, self-motivated, and ownership-oriented.

Benefits

• Benefits include meal-kit discounts, health and dental coverage from day one, a health spending account, and a Headspace app subscription.
• The employer offers RRSP matching, vacation and paid time off, parental leave top-up, learning and development support, and team events.
• The employer highlights diversity and inclusion initiatives.

Application process

• The employer uses AI-integrated tools to assist application processing and qualification assessment; hiring-team members make final decisions.