C&W Communication Demand Management Analyst (9954)

Job Purpose

Core Responsibilities

• Coordinate and manage C&W marketing communication demand end-to-end, ensuring requests are properly captured, assessed, prioritized, tracked, and executed in alignment with Corporate Relations strategies, guidelines, and approvals.
• Develop, maintain, and regularly update the C&W marketing communications annual calendar in coordination with relevant stakeholders.
• Coordinate C&W public relations and media presence across local, regional, and global channels in close collaboration with Corporate Relations.
• Coordinate joint communication campaigns and initiatives between C&W, Corporate Relations, subsidiaries, and relevant stakeholders to ensure message consistency, timing alignment, and effective execution.
• Manage and track ad hoc C&W and FOM marketing communication requests by assessing scope, urgency, dependencies, required approvals, and delivery timelines.
• Consolidate and coordinate subsidiaries’ marketing communication requests to support alignment with Group messaging, governance requirements, and execution standards.
• Serve as the coordination point with the GCEO Office on behalf of center3 for communication-related requests, supporting content alignment, approvals, follow-ups, and final deliverables.
• Support the definition of communication campaign objectives in coordination with Corporate Relations and participate in post-campaign reviews to assess effectiveness and capture key learnings.
• Track communication campaign performance and delivery status, analyze results, and provide insights and recommendations to improve future planning and execution.
• Maintain communication dashboards and prepare periodic performance, activity, and status reports to support management visibility, decision-making, and executive updates.
• Coordinate local and international award submissions across the C&W cluster, including collection of required information, content coordination, stakeholder alignment, approvals, and timely submission.
• Maintain accurate records of communication requests, campaigns, approvals, deliverables, awards submissions, and related performance information.

Years of Experience

Nature of Experience

Job Band

Skills

• Knowledge of marketing and corporate communication principles and practices.
• Knowledge of communication planning and demand management.
• Knowledge of public relations and media coordination.
• Knowledge of communication campaign planning, execution, and performance measurement.
• Knowledge of corporate communication governance, guidelines, and approval processes.
• Ability to manage and prioritize multiple communication requests and delivery timelines.
• Strong reporting, dashboarding, and performance analysis skills.
• Strong stakeholder coordination and communication skills.
• Strong organizational and attention-to-detail skills.