C&E Manager
About the Role
As an C&E Manager, you’re not just providing leadership and direction for event set-up operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
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Qualifications
- What It Takes to Make the Stay
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Responsibilities
- Here's what you'll do during a typical day:
- Oversee event set-up and inspections: Provide direction and oversight to the banquet set-up team, Meetings and Convention Services Managers, and Facilities Managers to ensure all event spaces are accurately prepared, meet client specifications, and are inspected on schedule
- Drive seamless event turnover: Oversee breakdown and clean-up procedures to maintain high standards of cleanliness, organization, and readiness for future functions
- Uphold space presentation standards: Guide and assist team members with tasks such as furniture care, floor maintenance, carpet cleaning, and overall banquet space presentation
- Support event success: Assist with planning, organization and execution of all banquet functions
- Enhance guest experiences: Collaborate with the Culinary and F&B Teams to monitor service and product quality, address guest feedback, resolve issues, and support improvements to the banqueting experience
- Champion company culture: Foster a diverse, high-performing team by integrating Hilton’s values into all event initiatives, creating a guest- and team member-centric environment, and leading with direct, meaningful engagement
- Lead and develop the team: Support and manage banquet/facilities team members, providing coaching, addressing issues promptly, and encouraging a motivated, collaborative work environment
About Hilton
Hilton is a global hospitality company that manages, franchises and leases hotels and resorts across a portfolio of brands.
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