Business Transformation Manager

About This Role

About Us

We are a growing services group based in Riyadh, operating for over 5 years across multiple sectors including logistics, manpower, cleaning, and operations management.

Our goal is to build a company that runs on systems, not individuals — with clear processes, structured execution, defined governance, and scalable operations.

Role Summary

We are looking for a hands-on Business Transformation Manager to lead the execution of building the company’s operating system.

This role is responsible for:

Designing and implementing real workflows

Defining company policies

Structuring the organization

This role is about building a complete, scalable system that runs the business , not just documentation or theoretical frameworks.

You will work closely with Business Analysts, QA, and Developers to turn business needs into live workflows inside systems (ERPNext and beyond) .

What You Will Be Doing

Phase 1 – Build & Stabilize (First 30–45 Days)

Identify key processes:

Lead Management

Procurement (PO Flow)

Core Operations

Build simple, clear, and practical workflows that are working inside the system (ERPNext)

Deliver Version 1 quickly

Ensure consistency (same input → same output)

Reduce dependency on manual work and individual handling

Phase 2 – Structure & Standardize (Next 30 Days)

Convert working processes into SOPs (Standard Operating Procedures)

Define:

Roles

Responsibilities

Accountability

Build systems that support delegation across teams

Ensure operations are executed in a consistent, repeatable way

Phase 3 – Governance & Scale (Ongoing)

Define and document company policies:

Operational policies

Financial and approval policies

HR and governance policies

Design organizational structure across departments

Align:

Organizational structure

Processes

Systems

Contribute to building a scalable and potentially productized operating model

Key Responsibilities

Process & Systems Execution

Build clear, end-to-end workflows for recurring operations

Ensure processes are:

Clearly defined

Practical

Usable in real operations

Deliver working solutions quickly (Version 1 → iterate and improve)

Policy Development

Define and document company policies in collaboration with leadership

Ensure policies are:

Clear

Practical

Enforceable

Ensure alignment between policies and system workflows

Organizational Design

Design and define the company’s organizational structure

Establish reporting lines and hierarchy

Define roles, responsibilities, and ownership across all functions

Ensure alignment between structure, processes, and system execution

Team Leadership

Lead and guide:

Business Analysts (BA)

QA / Validation

Coordinate closely with:

Developers

Operations teams

Quality & Adoption

Ensure all system changes go through proper testing (UAT)

Ensure solutions are adopted by teams

Drive system usage across the organization

Eliminate off-system work (manual / uncontrolled processes)

Required Experience

4–8 years of experience in:

Business Operations

Process Design

Business Transformation

Hands-on experience in:

Building and implementing real workflows in operations

Experience working with:

ERP systems or system-driven environments (ERPNext is a plus, not required)

Experience in:

Organizational structuring or role design

Policy creation or governance frameworks

Proven ability to:

Deliver working solutions (not just documentation)

Experience working across:

Business teams

Developers

Analysts

Candidate Mindset

We are looking for someone who is:

Execution-driven

Adaptable and open to modern tools and evolving ways of working

Comfortable building systems from scratch

Strong in ownership and decision-making

Focused on results, not perfection

Able to work in fast-moving environments

Important

This role is NOT for someone who:

Focuses only on documentation

Avoids decision-making

Stays in analysis without execution

Waits for perfect conditions before starting

What Success Looks Like

Clear processes implemented and actively used

Company policies defined and enforced

Organizational structure clearly established

Consistent execution across all teams

Strong delegation enabled by systems

Reduced operational chaos and manual work

Faster execution cycles (weeks, not months)

Final Note

We are not looking for someone to “improve” the business.

We are looking for someone to build the system that runs it.

Location

Riyadh, Saudi Arabia – Full Time (On-site)

Hashtags

#BusinessTransformation #Operations #ERPNext #ProcessDesign #RiyadhJobs #SaudiJobs #OperationsManagement #SystemsThinking #Hiring