Business Technology Summer Student
Role Overview
Business Technology Summer Student work term beginning May 2027 and lasting four months.
Key Skills for This Role
Full Job Posting
Opportunity
Business Technology Summer Student work term beginning May 2027 and lasting four months.
What you’ll do
- Analyze support demand and service trends to identify recurring issues, bottlenecks, and improvement opportunities.
- Investigate root causes of user challenges and recommend ways to improve systems and user experience.
- Document stakeholder requirements, pain points, and process enhancement opportunities.
- Gather feedback, identify training needs, and develop employee enablement materials.
- Assist with AI-enabled self-service design and development using tools such as Copilot and Copilot Studio.
- Map high-volume processes to identify automation, simplification, and self-service opportunities.
- Create process documentation, requirements, user stories, workflow diagrams, and knowledge articles.
- Collaborate on application enhancements, process improvements, and business transformation.
- Support testing, validation, and rollout; measure adoption, efficiency, and business value outcomes.
Minimum requirements
- Actively enrolled in a post-secondary Information Technology program or related field.
- Transcripts must be provided with the application.
About South Bow
South Bow operates oil and liquids pipeline infrastructure connecting Alberta crude oil supplies to U.S. refining markets.
The company describes its purpose as safely moving oil and pursuing operational, commercial, and safety excellence.
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