Business Systems Manager

System Enablement, Integrations and EDI, and Business Partnering

REQUIREMENTS

• 5+ years of experience in business systems, operations technology, IT applications, or a related role.
• Experience in CPG, food & beverage, consumer goods, or DTC/wholesale environments.
• Excellent organizational, project management, and communication skills.
• Ability to convey ideas between technical and non-technical audiences
• Practical technical background, including some combination of:
• Troubleshooting an ERP and managing EDI environments.
• Familiarity with WMS, 3PL integrations, and e-commerce platforms (Shopify, etc.).
• Proficiency in Excel & Google Suite
• Preferred Factors Include
• Experience working in smaller or growing brands where ownership and flexibility are required
• Exposure or experience to Cin7, Modus, and QuickBooks a plus, although relevant alternative system experience is suitable
• Other technical experience a plus:
• Scripting in Python, JavaScript, or similar
• Exposure using AI tools
• Setting up BI dashboards and working with data warehouse / reporting infrastructure.
• Bachelor’s or Master’s degree in a relevant discipline
• FISHWIFE VALUES
• At Fishwife, our four core values shape both our daily actions and our long-term vision. We aim to build a delightful world with intention and creativity, constantly surprising and inspiring our community. We are committed to being fantastic partners to everyone we work with—inside and outside the company. We embrace autonomy, trust, and proactivity, empowering each team member to think and act like an owner. And through it all, we move like water —navigating change with resilience, adaptability, and grace.
• COMPENSATION
• We offer a competitive salary package, strong health benefits, and an unlimited vacation policy.
• Fishwife seeks individuals of all backgrounds and experiences to join our company. BIPOC, women, and LGBTQ+ individuals are highly encouraged to apply.

Responsibilities

• System Enablement, Integrations and EDI, and Business Partnering
• Convert business problems into system solutions, through recommended workflows, system solutions, automated dashboards, or further integrations.
• Build, configure, and maintain integrations between business systems (ERP, EDI, WMS, e-commerce, CRM, finance, marketing) using APIs, iPaaS tools, and middleware. Monitor that order and inventory transactions are complete and accurate between systems.
• Manage EDI trading partner relationships end-to-end, including onboarding, document mapping, exception handling, and ensuring reliable order, shipment, and invoice flow.
• Maintain clear documentation for systems, processes, and trading partner specs.
• Act as an integrated partner to each department, helping to drive meaningful technical solutions which reduce manual workloads and increase data accuracy and process adherence.