Business Systems Architect - Contract
Role Overview
The Business Systems Architect supports the architecture, integration, and development of core business systems.
The primary focus is ServiceNow, along with ERP, CRM, HRIS, and other enterprise applications.
The role ensures systems integrate effectively, workflows are automated, solutions are scalable, and technology aligns with business needs.
This is a 12-month contract.
Key Skills for This Role
Full Job Posting
About the Organization
Colovore develops ultra-high-density, liquid-cooled AI colocation data centers for AI inference, SuperPod, and AI factory applications.
The company is expanding its national footprint of high-density data centers and was acquired by King Street in 2024.
Role Overview
The Business Systems Architect supports the architecture, integration, and development of core business systems.
The primary focus is ServiceNow, along with ERP, CRM, HRIS, and other enterprise applications.
The role ensures systems integrate effectively, workflows are automated, solutions are scalable, and technology aligns with business needs.
This is a 12-month contract.
Systems Architecture
- Define architecture and integration standards for core business applications.
- Establish system ownership, data flows, integration points, and sources of truth.
- Ensure ServiceNow, ERP, CRM, HRIS, and related platforms work together effectively.
- Evaluate solutions based on scalability, security, integration, and business requirements.
ServiceNow Development
- Configure and develop ServiceNow workflows, forms, integrations, and automation.
- Support ServiceNow ITSM, CSM, EAM, CMDB, and related capabilities.
- Translate business and operational processes into standardized workflows.
- Reduce manual approvals, duplicate entry, handoffs, and offline tracking.
- Maintain ServiceNow development standards, documentation, and release controls.
ERP and Business Systems Delivery
- Support ERP and other business system implementations, integrations, testing, and data migration.
- Partner with Finance, HR, Commercial, Operations, and IT teams to define requirements.
- Support system enhancements, configurations, integrations, and issue resolution.
- Coordinate with vendors and implementation partners on technical deliverables.
- Ensure solutions meet business, technical, security, and integration requirements.
Governance and Enablement
- Establish system governance, access controls, change management, and support processes.
- Maintain application roadmaps, documentation, and integration inventories.
- Support user adoption of standardized systems and workflows.
- Identify opportunities to simplify processes and reduce shadow systems.
Required Qualifications
- 7+ years of experience supporting enterprise business systems architecture, implementation, and integration.
- Hands-on experience developing and administering ServiceNow, including workflow automation, integrations, and platform configuration.
- Experience supporting ERP, CRM, HRIS, and other enterprise systems in complex environments.
- Strong understanding of system integrations, APIs, data architecture, and workflow automation.
- Experience gathering business requirements and translating them into scalable technical solutions.
- Ability to work cross-functionally with Finance, HR, Operations, Commercial, and IT stakeholders.
- Experience managing third-party vendors, implementation partners, and technical consultants.
- Strong documentation, governance, and change management experience.
- Bachelor’s degree in information systems, computer science, business technology, or a related field, or equivalent professional experience.
Success Measures
Establish a clear architecture and integration framework across ServiceNow, ERP, CRM, HRIS, and related applications.
Deliver prioritized ServiceNow workflows and automations that reduce manual effort.
Improve data consistency by defining ownership, integration points, and sources of truth.
Support ERP and enterprise application initiatives, including integrations, testing, and implementation.
Create governance standards, support processes, documentation, and integration inventories.
Enable standardized workflow adoption and provide a scalable foundation for business systems growth.
Benefits and Culture
- Colovore offers health benefits, paid time off, paid holidays, a 401(k) plan, professional development, and a collaborative culture.
- The company emphasizes meaningful infrastructure work, complex problem-solving, performance, and employee support.
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