Business Systems Analyst II

Role overview

Responsibilities

• Lead process improvement across assigned transformation workstreams; interview stakeholders and research current processes to identify gaps.
• Analyze issues and opportunities, including with SQL, and develop actionable recommendations.
• Understand workflows across business levels, document processes and maps, and identify breakdowns and systematic gaps.
• Train internal users, external technical teams, and leaders on dashboards, APIs, and tools; help troubleshoot.
• Redesign processes to reduce inefficiencies and use technology or automation where appropriate.
• Improve data capture for account-management use cases; define front-end requirements and collaborate with software development on table structure.

Minimum qualifications

• Bachelor’s degree from an accredited university and 2–5 years of applicable experience.
• Experience with change management, EIA-649, nonconformance documentation, root cause analysis, corrective action systems, and acceptance criteria.
• Experience with cost analysis, supplier management, and configuration management.
• Excellent written and verbal communication skills.

Preferred experience

• Aerospace or other high-reliability industry experience.
• PLM/ERP software, AS9100/ISO 9001 quality management systems, and lean manufacturing methodologies.
• Handling multiple high-priority tasks; collaboration in a matrixed, cross-functional environment.
• Analytical problem-solving, attention to detail, business-structure knowledge, stakeholder analysis, and facilitation skills.

Workplace and eligibility

• The description does not specify a workplace arrangement.
• Applicants must meet stated U.S. space technology export authorization eligibility requirements.

Benefits

• Full-time offers include stock options and health, dental, vision, HSA, FSA, life, disability, and retirement benefits.