Business Systems Analyst
Key Skills for This Role
Full Job Posting
Essential Functions:
Manages IT projects as assigned and ensures that projects are executed in alignment with project governance and adhering to SDLC processes
Partners with business stakeholders to assist in development of IT project requests including business justifications ‘and e valuates project requests for business impact, complexity, and risk
Facilitates requirements gathering activities through interviews, workshops, user stories, use cases, process mapping, business flow analysis and other industry standard techniques
Collaborates with technical teams, vendors and business stakeholders with the creation of project specifications, and reviews project specifications for technical and functional accuracy
Develops and executes testing activities, including test plans, test case coordination, UAT facilitation and defect tracking for business systems and integrations
Works with internal stakeholders and external vendors to troubleshoot, investigate and resolve issues with the AMS platform, integrated SaaS applications, workflows, data exceptions and user-reported issues
Provides consultative support to business units for process reviews, identifying opportunities for continuous improvement and recommending technology and process-oriented solutions to enhance efficiency and promote business change
Assists in development and maintenance of training materials and delivers user training on AMS capabilities as required
Supports system configuration changes and testing activities to ensure accurate and reliable AMS functionality.
Executes database queries and data extracts of moderate complexity to support testing, reporting, analytics, operational metrics and data integrity initiatives
Support data quality and reporting by validating data accuracy, identifying inconsistencies and helping improve the usability of organizational data
Background/Skills/Abilities Preferred:
- BA/BS required. Major in Information Technology, Information Systems, Business Administration or other degree emphasizing business analysis preferred
- 5+ years’ experience in business analysis, facilitating and documenting business requirements, modeling business processes, and developing requirement specifications is required
- 5+ years’ experience in documenting IT test plans and performing IT testing preferred
- Experience with Association Management System (AMS) (netFORUM preferred) and/or Customer Relationship Management (CRM) (Salesforce preferred)
- Experience working with vendors, consultants, and cross-functional stakeholders preferred
- Excellent critical thinking, with a p roactive approach to identifying issues and presenting solutions and options
- Excellent interpersonal and communication skills (both verbal and written), including strong presentation skills
- Promotes collaboration and communication within project teams, to include business users and technical partners
- Ability to respond to shifting resources demands, set priorities, and meet deadlines in a fast-paced environment
- Consistently attends to details by demonstrating concern for thoroughness and accuracy
- Proven time management skills, and ability to manage multiple priorities
- Commitment to collaboration, customer service, and continuous improvement
About CFP Board
CFP Board is the professional body for personal financial planners in the U.S. CFP Board consists of two affiliated organizations focused on advancing the financial planning profession for the public’s benefit. CFP Board of Standards (501(c)(6)) sets and upholds standards for financial planning and administers the prestigious CERTIFIED FINANCIAL PLANNER TM certification — widely recognized by the public, advisors and firms as the standard for financial planners — so that the public has access to the benefits of competent and ethical financial planning.
CFP ® certification is held by more than 107,000 in the U.S. CFP Board Center for Financial Planning (501(c)(3)) addresses diversity and workforce development challenges and conducts and publishes research that adds to the financial planning profession’s body of knowledge.
This position works on programs which are part of the 501 (c)(3) and 501 (c)(6).
This position is based in the Washington D.C. office and works a hybrid schedule which could be changed at any time.
CFP Board believes that diversity of experience and perspective are strengths and seeks to continue to grow a highly committed, skilled, and collaborative staff.
CFP Board is an Equal Opportunity Employer. The salary range for this position is from $98,000.00 to $115,000.00, which reflects the organization's good faith and reasonable estimate of possible compensation at the time of posting. Actual pay will depend on several factors such as the candidate's experience and qualifications. In addition to base salary, total compensation includes incentive compensation for which employees are eligible based on completion of individual goals.
Requirements
- BA/BS required. Major in Information Technology, Information Systems, Business Administration or other degree emphasizing business analysis preferred
- 5+ years’ experience in business analysis, facilitating and documenting business requirements, modeling business processes, and developing requirement specifications is required
- 5+ years’ experience in documenting IT test plans and performing IT testing preferred
- Experience with Association Management System (AMS) (netFORUM preferred) and/or Customer Relationship Management (CRM) (Salesforce preferred)
- Experience working with vendors, consultants, and cross-functional stakeholders preferred
- Excellent critical thinking, with a p roactive approach to identifying issues and presenting solutions and options
- Excellent interpersonal and communication skills (both verbal and written), including strong presentation skills
- Promotes collaboration and communication within project teams, to include business users and technical partners
- Ability to respond to shifting resources demands, set priorities, and meet deadlines in a fast-paced environment
- Consistently attends to details by demonstrating concern for thoroughness and accuracy
- Proven time management skills, and ability to manage multiple priorities
- Commitment to collaboration, customer service, and continuous improvement
About CFP Board
Verified company details for this employer are not available yet.
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