Business Setup & PRO Lead
Role Overview
Hands-on, mid-level Public Relations Officer role managing company incorporation, visa processing, government liaison, and post-incorporation registrations across Mainland Dubai and UAE Free Zones.
Operationally intensive work includes field visits, authority coordination, and knowledge of UAE incorporation systems.
Key Skills for This Role
Full Job Posting
About OSOME
OSOME is an international fintech startup providing SaaS and human-supported administration, accounting, and bookkeeping services to businesses.
The company reports a team of around 500 people across offices worldwide and is growing its client base and team.
Role overview
Hands-on, mid-level Public Relations Officer role managing company incorporation, visa processing, government liaison, and post-incorporation registrations across Mainland Dubai and UAE Free Zones.
Operationally intensive work includes field visits, authority coordination, and knowledge of UAE incorporation systems.
Market and client insights
- Track UAE incorporation and secretarial industry trends, regulatory shifts, jurisdictional positioning, and competitor offerings.
- Understand entrepreneur and SME client needs when selecting jurisdiction and structure, and provide recommendations to clients and the business.
- Create process playbooks for different jurisdictions and support Sales and Onboarding teams with client guidance.
Incorporation and secretarial services
- Handle incorporation across UAE Free Zones, including DIFC, ADGM, DMCC, and RAKEZ, as well as Dubai Mainland and Abu Dhabi Mainland.
- Coordinate name reservation, initial approvals, activity code confirmation, MOA/AOA drafting and coordination, notarisation, Ejari, and license issuance or amendments.
- Maintain statutory registers, prepare resolutions and minutes, manage share changes, and liaise with registered agents where applicable.
- Handle post-incorporation registrations, including UBO filings and license renewals.
Visa processing and authority liaison
- Manage investor and employee visas, establishment cards, immigration file openings, entry permits, medical tests, Emirates ID, and visa stamping.
- Make regular government office visits, manage escalations, and maintain relationships with authorities.
- Act as primary liaison with Free Zones, ICP, MOHRE, Notary Public, Chamber of Commerce, Federal Tax Authority, and other authorities.
Coordination and function building
- Communicate requirements and timelines to clients and collaborate with cross-functional teams to deliver services.
- Maintain organized documentation and escalate incomplete or suspicious documents.
- Build and manage the UAE secretarial services function as it scales, including PROs and coordinators.
Experience and systems
- 3–6+ years of UAE PRO experience.
- Strong experience with mainland processes and at least 2–3 free zones.
- Hands-on visa processing experience.
- Familiarity with DET / DED portals, free zone portals, ICP / GDRFA / MOHRE systems, MOA amendments, and notarisation procedures.
- Experience handling foreign shareholders, including corporate shareholders.
- Prior exposure to sales or client advisory in addition to process execution is a strong plus.
Work arrangement
- The benefits section describes a flexible, hybrid working arrangement; the role also requires regular field visits to government offices.
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Business Setup & PRO Lead
, UAE
OSOME seeks a hands-on PRO Lead to manage UAE company incorporation, visa processing, government liaison and post-incorporation services. The role combines client guidance and operational delivery across Dubai and Abu Dh
