Business Intelligence Supervisor
Role Overview
Hands-on leader responsible for reporting, analytics, and data solutions that support informed business decisions.
Partners with business and technology stakeholders to understand needs, set priorities, and deliver sustainable solutions.
Leads day-to-day work and development of the Business Intelligence team and manages the longer-term BI and data roadmap.
Key Skills for This Role
Full Job Posting
Position summary
Hands-on leader responsible for reporting, analytics, and data solutions that support informed business decisions.
Partners with business and technology stakeholders to understand needs, set priorities, and deliver sustainable solutions.
Leads day-to-day work and development of the Business Intelligence team and manages the longer-term BI and data roadmap.
Duties and responsibilities
- Clarify business needs, define requirements, and translate questions into practical solutions.
- Lead and help prioritize reporting, dashboard, analytics, and data-solution work.
- Validate data and analysis for accuracy, consistency, and usefulness.
- Communicate findings in business terms while balancing value, risk, scalability, and user experience.
- Establish standards for data quality, governance, documentation, security, testing, and support.
- Drive automation, reporting efficiency, standardized metrics, and self-service analytics.
- Supervise, coach, and develop team members; balance priorities, capacity, and competing demands.
- Partner with technology, risk, compliance, and business teams on implementation, adoption, and change management.
- Manage the BI, analytics, data management, and decision-support roadmap.
Knowledge, skills, and abilities
- Strong BI, reporting, and analytical problem-solving knowledge.
- Requirements gathering and business analysis, including translating ambiguous needs into implementable solutions.
- Ability to analyze complex information and communicate actionable insights through data.
- Business acumen, stakeholder management, and ability to connect data and technology to operational and strategic outcomes.
- Leadership, coaching, prioritization, and coordination of internal and contracted resources.
- Excellent written, verbal, facilitation, and presentation skills.
- Ability to build trust, manage conflict, influence, and work across organizational levels.
- SQL, relational data, data warehousing, data integration, data modeling, and data-quality practices.
- Dashboard and report development and support; Power BI experience is strongly preferred.
- Sound judgment and commitment to accurate, secure, documented, sustainable solutions.
Education and experience
- Bachelor's degree in Information Systems, Data Analytics, Computer Science, Mathematics, Business, Finance, Applied Economics, or a related field; equivalent relevant experience may be considered.
- Five or more years of progressively responsible BI, reporting, analytics, or related experience.
- Experience partnering directly with business stakeholders to define needs and deliver data or technology solutions.
- Hands-on experience developing dashboards, reports, queries, data models, and analytical solutions.
- Previous supervisory, team lead, mentoring, or coordination experience is preferred.
- Financial services, banking, or credit union experience is preferred.
Physical requirements
Long periods of sitting occur regularly.
Occasional lifting or moving of 15 pounds or less.
Use of a computer and telephone is required.
The position may include driving; a driving-record review may be required.
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