Business Development Manager – Stretch Ceilings & Fit-Out

About the Role

Business Development Manager

Location

Brand Development & Market Positioning

• Strengthen brand awareness and market presence across the MENA region through strategic engagement with architects, consultants, developers, and industry stakeholders.
• Develop and implement initiatives that enhance the company's positioning as a premium provider of stretch ceiling and architectural finishing solutions.
• Represent the company at industry events, exhibitions, conferences, and networking forums.
• Collaborate with marketing teams to ensure consistent brand messaging, technical content, and promotional materials.
• Support the development of reference projects, case studies, and specification programs that increase market visibility and credibility.

Product & Operational Excellence

• Work closely with production, procurement, and technical teams to maintain product quality, consistency, and brand integrity across all markets.
• Ensure products, installations, and project deliveries meet company standards, specifications, and client expectations.
• Provide market feedback to support product development, innovation, and continuous improvement initiatives.
• Monitor installer performance and promote best practices to safeguard the company's reputation and quality standards.
• Support the establishment and maintenance of regional quality, installation, and service standards.

Business Development

• Identify potential clients and cultivate relationships with key decision-makers in target industries such as hospitality, education, corporate, healthcare, and entertainment.
• Conduct market research and prospecting activities to generate leads and build a robust pipeline of opportunities.
• Collaborate with marketing and product development teams to create compelling sales collateral, presentations, and demonstrations.
• Generate leads through networking, market research, referrals, and industry events.
• Build and maintain a strong pipeline of projects and clients.

Client Relationship Management

• Build and maintain strong relationships with existing clients to foster loyalty and generate repeat business.
• Act as a trusted advisor to clients, providing ongoing support, guidance, and post-sales assistance as needed.
• Look for opportunities to cross-sell and upsell additional services or products, growing the business relationship over time.

Specification Sales

• Promote stretch ceiling and interior finishing solutions during the design stage.
• Work closely with architects and consultants to secure product specifications.
• Assist clients with technical presentations and product demonstrations.
• Coordinate with design and technical teams to develop customized solutions.

Project Coordination

• Liaise with estimating, procurement, production, and installation teams.
• Monitor project progress from the tender stage to completion.
• Ensure smooth communication between clients and internal departments.
• Support contract negotiations and project handovers.

Market Intelligence

• Monitor industry trends and competitor activities.
• Identify emerging opportunities and market demands.
• Gather information on upcoming projects and construction developments.
• Maintain an updated database of potential clients and active projects.

Tender Management

• Source and evaluate project opportunities.
• Review tender documents and coordinate proposal preparation.
• Collaborate with technical teams to ensure competitive and compliant submissions.
• Follow up on submitted quotations and negotiate project awards.

Performance Tracking and Reporting

• Monitor sales performance against targets, analyze variances, and implement corrective actions as necessary.
• Use CRM tools to manage customer information, document sales activities, and monitor the health of your pipeline.
• Regularly present sales performance data to senior leadership, providing insights on market conditions, successes, and areas for improvement.

Required Qualifications

• Bachelor’s degree in engineering, Architecture, Interior Design, Business Administration, or a related field.
• Certification in Project Management is highly desirable.
• Minimum 5–8 years of business development, project sales, or account management experience within the stretch ceiling, fit-out, architectural finishes, or construction industries.
• Previous experience in the Saudi Arabian or GCC construction and fit-out market is highly preferred.
• Proven track record of achieving sales targets and securing medium-to-large-scale projects.
• Excellent business development, negotiation, and relationship management skills, with the ability to identify opportunities and close deals.
• Good understanding of project sales cycles, specification selling, tendering processes, and contract negotiations.
• Ability to read architectural drawings and collaborate with technical and project teams to deliver client solutions.
• Strong communication, presentation, and organizational skills.
• Fluency in English is required; Arabic is highly preferred.