Business Development Manager - Outsourcing & IT Staffing

Role Overview

Key Responsibilities

• Leverage existing client relationships across UAE/GCC enterprises, banks, and FinTechs to generate qualified outsourcing leads from day one
• Own and grow a pipeline of IT outsourcing and staffing opportunities — ODC models, resource augmentation, and managed services
• Conduct senior-level client engagements, present GSS's outsourcing proposition, and negotiate commercial terms
• Develop tailored proposals, rate cards, and commercial offers in coordination with delivery and operations teams
• Identify new verticals and market segments for GSS's outsourcing services beyond the existing client base
• Represent GSS at industry events, forums, and networking platforms to build brand visibility
• Collaborate internally with delivery leads to ensure smooth transition from BD to execution
• Meet defined revenue and pipeline targets within the first 6 months, with quarterly review milestones

Must-Have

• 8-12+ years in B2B Business Development / Sales in IT Outsourcing, Staffing, or Managed Services
• Proven, active relationships with enterprise clients and decision-makers in UAE — independent of the current GSS network
• Demonstrated track record of independently closing outsourcing or staffing contracts in UAE/GCC
• Experience with financial institutions, banks, or large corporates as outsourcing clients
• Self-driven, target-oriented professional with a genuine hunter mindset
• Excellent communication, negotiation, and executive presentation skills

Strong Advantage

• Prior experience at or deep relationships across UAE in different domains
• Background in technology consulting or delivery — understands ODC / offshore models
• Arabic language proficiency
• Exposure to FinTech, Payments, or Open Finance segments

Performance Expectations

• New client revenue is expected within 6 months of joining
• Performance metrics include pipeline value, qualified opportunity count, proposals submitted, and revenue closed

What Gss Offers

• Competitive salary
• Opportunity to own and shape the Outsourcing BD function with direct leadership visibility
• Access to GSS's existing client portfolio and cross-sell opportunities across Payments, Open Finance, and Certification
• Lean, fast-moving organization where your results are visible and rewarded
• Dubai Internet City base — at the heart of the UAE's technology ecosystem