Business Development Executive-Auto Repair Workshop
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Key skills for this role
About the Role
Client Acquisition & Relationship Management Identify, approach, and onboard new fleet clients, corporate accounts, insurance partners, and walk-in customers. Maintain strong relationships with existing clients to ensure repeat business.
Key Skills for This Role
Full Job Posting
1. Client Acquisition & Relationship Management
- Identify, approach, and onboard new fleet clients, corporate accounts, insurance partners, and walk-in customers.
- Maintain strong relationships with existing clients to ensure repeat business.
- Conduct regular follow-ups with potential leads and convert them into active customers.
- Schedule client meetings, garage tours, and service presentations.
2. Sales & Revenue Generation
- Promote workshop services including mechanical repairs, electrical repairs, diagnostics, AC servicing, body shop works, periodic maintenance, and detailing.
- Achieve monthly sales targets and KPIs.
- Develop proposals, quotations, and service packages tailored to client requirements.
- Upsell and cross-sell workshop services.
3. Market Research & Strategy
- Study the local automotive market to identify business opportunities.
- Monitor competitor pricing, offers, and service trends.
- Suggest promotional activities, loyalty programs, and seasonal offers to increase revenue.
4. Customer Experience Support
- Coordinate between customers and service advisors to ensure smooth service flow.
- Follow up on customer satisfaction and collect feedback for improvement.
- Assist in handling customer grievances and ensure timely resolution.
5. Reporting & Documentation
- Maintain a database of leads, visits, conversions, and client interactions.
- Prepare weekly and monthly business performance reports.
- Track invoices, payments, and contract renewals for corporate clients.
& Competencies
- Strong communication, negotiation, and presentation skills.
- Good understanding of automotive services, repairs, and workshop operations (preferred).
- Ability to build professional relationships and manage key accounts.
- Goal-oriented with a proactive and self-motivated approach.
- Strong organizational and time-management skills.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Valid UAE driving license (preferred).
Qualifications
- Bachelor’s degree in Business, Marketing, Automobile Engineering, or related field.
- 1–2 years of sales/business development experience, preferably in the auto repair, automotive, or service industry.
- UAE experience is a strong advantage.
- Immediate joiners preferred.
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