Business Control Manager

Role Overview

Workplace

• Bank of America maintains an in-office culture with role-specific flexibility based on business needs.

Control Responsibilities

• Assess risk and control environment design and effectiveness.
• Monitor and test controls, identify issues, and drive remediation improvements.
• Implement optimized controls and quality assurance practices.
• Manage quality inspection reviewers and ensure timely case management and reporting.
• Review frontline responses for audits, regulatory exams, and monitoring reviews.
• Maintain accurate inspection metrics for governance dashboards.

Audit and Regulatory Responsibilities

• Oversee audit and regulatory examination activities across Global Risk Analytics.
• Drive readiness assessments, scope alignment, and management support.
• Guide responses, narratives, presentations, and auditor or regulator interactions.
• Advise on complex or high-risk matters and support issue development and negotiation.
• Track requests, manage responses, monitor coverage, and improve engagement processes.
• Use data analytics and AI-enabled solutions to identify themes and improve effectiveness.

Qualifications

• Extensive experience leading internal audit and regulatory examination engagements within financial services.
• Strong knowledge of risk management, controls, governance, and issue management practices.

Skills

• Controls management, risk management, stakeholder management, strategic thinking, and continuous improvement.
• Monitoring, surveillance, testing, quality assurance, data and trend analysis, decision-making, and problem-solving.
• Talent development, influence, oral communication, and strategy planning.

Schedule

• First shift in the United States of America.
• The role is scheduled for 40 hours per week.