Business Architects & Project Management Office Manager
Role Overview
The Manager – Project Management Office is responsible for leading and supporting end-to-end program and project delivery across Integrated Business Services and supported functions.
The role converts business priorities, operational needs, and improvement opportunities into structured projects and programs aligned with the Vertiv PMO Framework, ensuring governance, planning, execution, risk management, stakeholder alignment, and benefits realization throughout the project lifecycle.
The role requires a proactive, hands-on PMO leader who can assess current-state operations, identify opportunities and gaps, align stakeholders, drive delivery, and ensure improvements are implemented and sustained.
As part of the PMO, this role maintains ownership across Transitions, Transformation, Process Optimization, and Operations Support Model.
The role also serves as a Digital PMO and Business Enablement partner supporting automation, workflow digitization, reporting simplification, and data-driven decision making.
Key Skills for This Role
Full Job Posting
QUALIFICATIONS
- Education
- Bachelor’s Degree in Business, Engineering, Finance, Operations Management, Human Resources, Information Systems, Technology Management, or related fields.
- Project Management, Lean Six Sigma, Agile, Change Management, or Continuous Improvement certification is an advantage.
- Power Platform, Power BI, Automation, Digital Transformation, Data Analytics, or AI-related certifications strongly preferred.
- Experience
- At least 8+ years of experience in project management, program management, transformation, continuous improvement, or shared services operations.
- Proven hands-on experience leading end-to-end transformation projects, from planning and stakeholder alignment to execution, stabilization, and benefits tracking.
- Hands-on experience managing project plans, milestones, risks, issues, action logs, governance routines, executive updates, and delivery dashboards.
- Strong experience working with cross-functional stakeholders across Human Resources, Finance, Technology, Operations, or Global Business Services, etc.
- Practical experience in process improvement, Lean tools, process mapping, standard work, automation support, reporting, and operational performance improvement.
- COMPETENCIES
- PMO & Delivery: Lead complex projects and transformation initiatives; Strong planning, governance, stakeholder management, and execution discipline.
- Process Improvement: Strong problem-solving mindset; ability to identify opportunities and deliver measurable operational improvements.
- Digital Enablement: Ability to identify opportunities for automation, workflow digitization, AI adoption, reporting modernization, and technology-enabled business improvement; strong understanding of low-code/no-code platforms and data-driven decision making.
About Vertiv
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