Business Analyst (Utilities Industry)
Key Skills for This Role
Full Job Posting
Mandatory Skills
- Strong experience as a Business Analyst in large-scale enterprise projects.
- Proven experience in the Utilities domain is added advantage (Power, Gas, Water, Smart Metering, Energy Distribution, Customer Services, Asset Management, or Grid Operations).
- Expertise in requirements elicitation, stakeholder management, and business process analysis.
- Experience creating BRDs, FRS, User Stories, Process Maps, and Wireframes.
- Familiarity with Agile, Scrum, and Waterfall methodologies.
- Strong analytical and problem-solving skills.
- Excellent communication and presentation skills.
- Utilities Domain Knowledge (Must Have)
- SQL for data analysis and validation.
- Jira, Confluence, Azure Cloud
- MS Power Platform
- Visio, Lucidchart, Draw.io.
- Power BI/Tableau reporting exposure.
- Understanding of API integrations and digital platforms.
- Basic understanding of cloud platforms (Azure/AWS)
- Key Competencies
- Stakeholder Management
- Business Process Modelling
- Requirement Analysis and Gathering sessions
- Domain Consulting
- Communication & Presentation
- Problem Solving
- Leadership & Collaboration
Technical Skills
- SQL for data analysis and validation.
- Jira, Confluence, Azure Cloud
- MS Power Platform
- Visio, Lucidchart, Draw.io.
- Power BI/Tableau reporting exposure.
- Understanding of API integrations and digital platforms.
- Basic understanding of cloud platforms (Azure/AWS)
- Key Competencies
- Stakeholder Management
- Business Process Modelling
- Requirement Analysis and Gathering sessions
- Domain Consulting
- Communication & Presentation
- Problem Solving
- Leadership & Collaboration
Key Responsibilities
- Collaborate with business stakeholders to understand and document business requirements, processes, and pain points.
- Conduct workshops, requirement-gathering sessions, and stakeholder interviews.
- Prepare Business Requirement Documents (BRDs), Functional Requirement Specifications (FRS), User Stories, Use Cases, and Process Flows.
- Analyze existing utility business processes and identify opportunities for improvement and automation.
- Work closely with Product Owners, Architects, Developers, QA teams, and Project Managers throughout the project lifecycle.
- Support Agile ceremonies such as Sprint Planning, Backlog Grooming, Reviews, and Retrospectives.
- Perform gap analysis, impact analysis, and feasibility assessments for business initiatives.
- Facilitate User Acceptance Testing (UAT) and ensure successful deployment of solutions.
- Monitor project progress and ensure requirements are delivered as agreed.
- Support change management, training, and adoption activities.
About Zensar
Global technology firm providing digital transformation and infrastructure services.
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