Business Analyst

About Pansophic Learning

About the role

Business analysis and solution development

• Analyze business problems, workflows, system functionality, processes, data flows, and dependencies to identify root causes and improvement opportunities.
• Lead stakeholder and subject matter expert discovery discussions and assess solution options, trade-offs, risks, and downstream impacts.
• Partner with technical and functional experts and collaborate with software development, UX, QA, curriculum, and operations teams.
• Translate needs into functional requirements, user stories, acceptance criteria, and supporting specifications.
• Identify dependencies, edge cases, integration considerations, and implementation challenges; facilitate decisions and resolve requirements questions.
• Help evaluate and prioritize enhancements, process improvements, and defects based on business impact.

Product delivery and validation

• Clarify requirements and provide functional guidance to development teams through implementation.
• Refine development work so requirements are sufficiently defined and understood.
• Develop test scenarios and participate in functional validation and user acceptance testing.
• Evaluate delivered solutions against requirements and intended business outcomes, identify gaps, and coordinate adjustments.
• Support implementation, training, and rollout activities to encourage successful adoption.

Education technology and content

• Analyze digital curriculum, content publishing, course configuration, and distribution workflows across educational platforms.
• Work with curriculum, academic, and technology experts to understand publishing processes, system dependencies, and content lifecycle requirements.
• Improve the efficiency, accuracy, and scalability of course management and content distribution.
• Evaluate workflows and integrations across LMS, SIS, and other instructional technologies.
• Support solutions involving course access, content availability, platform configuration, and system integrations.

Qualifications

• Strong analytical and critical-thinking skills, a solution-oriented mindset, and ability to collaborate with technical and functional experts.
• Experience with educational technology, digital content publishing, and learning management systems is particularly valuable.
• Ability to communicate complex technical concepts in business terms and present findings, recommendations, trade-offs, and impacts clearly.