Business Analyst
Role Overview
Supports a business transformation project implementing a NetSuite ERP solution at IAFD Service Group.
Partners with senior stakeholders across core business functions and a third-party implementation partner from project initiation.
Shapes future ways of working, leads requirements definition, and supports delivery using a configuration-versus-customization mindset.
Key Skills for This Role
Full Job Posting
Role overview
Supports a business transformation project implementing a NetSuite ERP solution at IAFD Service Group.
Partners with senior stakeholders across core business functions and a third-party implementation partner from project initiation.
Shapes future ways of working, leads requirements definition, and supports delivery using a configuration-versus-customization mindset.
Duties and responsibilities
- Analyze current-state ways of working, document future-state business processes, and identify technology enablement and optimization opportunities.
- Gather, elicit, analyze, and document business needs and objectives for the NetSuite implementation.
- Translate business needs into detailed functional and technical requirements with cross-functional teams and the implementation vendor.
- Create and maintain business requirements documents for clear stakeholder communication.
- Apply waterfall and agile methods within the project's hybrid framework.
- Liaise between business stakeholders and technical delivery teams throughout the project lifecycle.
Experience and qualifications
- At least five years as a business analyst focused on process modeling and requirements documentation for technology implementations in complex organizations.
- Proven NetSuite ERP experience and familiarity with lead-to-quote, design-to-build, procure-to-pay, plan-to-produce, and order-to-cash processes.
- Strong proficiency in business process modeling and extensive experience with waterfall and agile methodologies.
- Excellent interpersonal, written, verbal, and executive communication skills, including collaboration with senior stakeholders.
- Strong analytical and problem-solving skills to identify business needs and evaluate process and technology solutions.
- Manufacturing and/or field service industry experience is a significant plus.
About the company
Industrial Air Flow Dynamics designs, manufactures, and installs replacement parts for gas-turbine power-station infrastructure.
The company is undertaking an operations transformation supported by a private-equity sponsor.
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