Business Analyst, Senior

Job Purpose

Senior Business Analyst

Business Analysis

• Gather, analyze, and document business requirements
• Conduct workshops, stakeholder interviews, and requirement elicitation sessions
• Identify business needs, process gaps, and opportunities for improvement
• Analyze current-state and future-state business processes
• Drive requirements clarification and ensure alignment with project objectives

Documentation

• Prepare and maintain Business Requirements Documents (BRDs)
• Create User Stories and Acceptance Criteria
• Develop process flows, business rules, and functional specifications
• Maintain requirements traceability throughout the project lifecycle
• Produce clear, professional, and comprehensive project documentation

Stakeholder Management

• Collaborate with Product Managers, Business Owners, Government Stakeholders, and Technical Teams
• Facilitate requirement clarification and validation sessions
• Ensure alignment between business expectations and delivery teams
• Support effective communication between business and technical stakeholders

Delivery Support

• Support backlog refinement and prioritization activities
• Participate in sprint planning and requirements walkthrough sessions
• Support User Acceptance Testing (UAT) activities
• Assist with change management and business readiness initiatives
• Contribute to successful project delivery within agreed timelines

Experience

• Minimum 6 years of proven experience as a Business Analyst
• Previous experience working on Government Sector mega projects is mandatory
• Experience in Digital Transformation, Business Process Improvement, or Enterprise Systems projects
• Hands-on experience in requirements gathering, business analysis, and user story creation
• Experience working in Agile environments

Certifications

• IIBA Certification (ECBA, CCBA, or CBAP) is mandatory
• Agile, Scrum, or PMP certifications are considered an advantage

Language Skills

• Strong verbal and written communication skills in English
• Ability to conduct workshops, interviews, and stakeholder meetings in both English and Arabic
• Excellent documentation and presentation skills

Preferred Background

• Experience within government entities, ministries, authorities, or public sector organizations
• Experience working directly with business owners and stakeholders
• Background in operational, product, or delivery environments is preferred
• Consulting company backgrounds are not preferred

Technical & Professional Skills

• Strong analytical and problem-solving skills
• Experience using Jira and Confluence
• Understanding of system integrations and APIs
• Knowledge of business process modeling techniques
• Ability to work independently and manage multiple priorities

Preferred Domains

• Government Services
• Budgeting and Financial Systems
• Supply Chain
• ERP Solutions

Success Criteria

• Produce high-quality Business Requirements Documents (BRDs) and User Stories
• Effectively communicate with both business and technical stakeholders
• Drive requirements clarification and stakeholder alignment
• Support successful project delivery within agreed timelines