Business Analyst, Senior

Overview

Business Analysis

• Gather, analyze, and document business requirements.
• Conduct workshops, stakeholder interviews, and requirement elicitation sessions.
• Identify business needs, process gaps, and opportunities for improvement.
• Analyze current-state and future-state business processes.
• Drive requirements clarification and ensure alignment with project objectives.

Documentation

• Prepare and maintain Business Requirements Documents (BRDs).
• Create User Stories and Acceptance Criteria.
• Develop process flows, business rules, and functional specifications.
• Maintain requirements traceability throughout the project lifecycle.
• Produce clear, professional, and comprehensive project documentation.

Stakeholder Management

• Collaborate with Product Managers, Business Owners, Government Stakeholders, and Technical Teams.
• Facilitate requirement clarification and validation sessions.
• Ensure alignment between business expectations and delivery teams.
• Support effective communication between business and technical stakeholders.

Delivery Support

• Support backlog refinement and prioritization activities.
• Participate in sprint planning and requirements walkthrough sessions.
• Support User Acceptance Testing (UAT) activities.
• Assist with change management and business readiness initiatives.
• Contribute to successful project delivery within agreed timelines.
• **Requirements** **Experience**
• Minimum 6 years of proven experience as a Business Analyst.
• Previous experience working on Government Sector mega projects is mandatory.
• Experience in Digital Transformation, Business Process Improvement, or Enterprise Systems projects.
• Hands-on experience in requirements gathering, business analysis, and user story creation.
• Experience working in Agile environments.

Certifications

• IIBA Certification (ECBA, CCBA, or CBAP) is mandatory.
• Agile, Scrum, or PMP certifications are considered an advantage.

Language Skills

• Strong verbal and written communication skills in English.
• Ability to conduct workshops, interviews, and stakeholder meetings in both English and Arabic.
• Excellent documentation and presentation skills.

Preferred Background

• Experience within government entities, ministries, authorities, or public sector organizations.
• Experience working directly with business owners and stakeholders.
• Background in operational, product, or delivery environments is preferred.
• Consulting company backgrounds are not preferred.

Technical & Professional Skills

• Strong analytical and problem-solving skills.
• Experience using Jira and Confluence.
• Understanding of system integrations and APIs.
• Knowledge of business process modeling techniques.
• Ability to work independently and manage multiple priorities.

Preferred Domains

• Government Services
• Budgeting and Financial Systems
• Supply Chain
• ERP Solutions

Success Criteria

• Produce high-quality Business Requirements Documents (BRDs) and User Stories.
• Effectively communicate with both business and technical stakeholders.
• Drive requirements clarification and stakeholder alignment.
• Support successful project delivery within agreed timelines.